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Why Self-service Kiosks Are Needed To Make A Secure Place?
Source: Telpo
Self-service has infiltrated almost every aspect of daily life, and the self-service market has become one of the fastest growing sectors in the world. Ordering, checkout and accepting payments are just a small part of the functions of self-service kiosks. More self-service kiosks have been applied in public places to confirm identities and enhance security.

In many public entertainment places like Internet cafes, video arcades, dance halls, etc., minors are forbidden to enter on non-holidays, in case they skip classes. Therefore, confirming identities of customers before entering is necessary. Self-service kiosks play an important role in streamlining check-in process and enhancing security of public places.

In China, Internet cafes are obliged to check and register the ID cards or other valid documents of Internet users. This regulation enhances security of Internet cafes greatly, but pushes Internet café operators in a dilemma at the same time. Manual inspection brings a higher labor cost and lower verification efficiency. What’s worse, those customers who suffer social phobia may resist contacting with real person and has a not good experience.

Self-service kiosks, which is often used in supermarkets and fast-food restaurants to save costs and improve efficiency, can also be applied in other public places. Recently, Telpo K7, the 21.5-inch self-service kiosks, have been introduced in Internet cafes and brought lots of convenience.

How do self-service kiosks work in the Internet cafes?
The kiosks replace the roles of staffs who are responsible for certificate verification. With a self-service kiosk, customers just need to stand in front of the kiosk and touch the screen to start their verification process. Thanks to the camera and face recognition algorithm, customers without bringing their ID cards can verify their identities by swipe their faces.

Modern Internet cafes not only provide a place for people to go online, they also provide value-added services, such as selling snacks and drinks. Self-service kiosks make customers finish the purchase process on their own.

How can Telpo self-service kiosks benefit the Internet cafes?
Improved accuracy and efficiency. Verifying identities and registering information through machines has a higher accuracy and efficiency than manual verification and registration. Staffs don’t have to verify the identities valid or forged depending on their naked eyes. Customers just need to spend a few seconds swiping their faces, which greatly saves the verification time.

Cost-effective. It is not necessary for Internet café operators to employ a staff responsible for verifying identities and registering information. Staffs don’t need to be arranged for shift work in midnight. In the long term, introducing a self-service kiosk is more cost-effective than employing a new staff.

Greater customer satisfaction. The higher verification efficiency and accuracy makes the verification progress not an obstacle for customers to enter the Internet cafes and they will more willing to accept the identity verification. What’s more, self-service kiosks are more friendly to customers who forget to bring their ID cards. Thanks to kiosks supporting face recognition, fewer disappointed customers can be seen.

Enhance security. Registering identity information before entering public places guarantee the regulatory compliance and high security. It helps Internet café operators and police find the related personnel when emergency happens. The verification process makes customers in the public entertainment places feel safer and enjoy a nicer experience.

It is foreseeable that self-service kiosks will play a more important role in the future. Take action and make the future more efficient and secure. Telpo is a reliable smart terminal and solution provider founded in 1999. Telpo provides professional customization service for customers according to their needs. Up to now, Telpo has cooperated a number of world-leading enterprises like Ali Pay, Burger King, AEON,, etc., covering multiple industries including retail, catering, security, transportation, V-IoT, etc. Telpo is sincere to be your cooperative partner to boost your business. Welcome to contact us for more details.

Tag: self-service kiosk, kiosk, identity verification, Telpo
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