Security is becoming an essential part of how organisations operate, serve customers and manage physical environments. For ZKTeco, this creates an opportunity to build on our biometric heritage and help customers connect secure identities with more intelligent spaces.
Security is becoming an essential part of how organisations operate, serve customers and manage physical environments. Identity verification, access control and video increasingly contribute to decisions that extend across a building or an entire business. For ZKTeco, this creates an opportunity to build on our biometric heritage and help customers connect secure identities with more intelligent spaces.
Our direction in 2026 is to develop the capabilities of an AI-native technology business, bringing intelligence into products, platforms and services. The commercial purpose is clear: to make technology more useful in everyday operations and create sustainable opportunities for customers and partners. Innovation, trust and respect remain the principles that guide this development. They give continuity to our strategy as our capabilities and markets evolve.
Bringing intelligence into real environments
The value of a connected system becomes clear when it addresses the way a customer actually works. In an office, that may mean coordinating identity verification, visitor reception and access permissions. In a factory, it may involve connecting personnel movement, vehicle access and video information. Across these environments, customers need dependable systems that simplify management and support timely decisions.
BioCV provides a foundation for this approach through biometric recognition and computer vision. We continue to strengthen our core technologies, including multimodal identification, palm vein and advanced facial recognition. Product stability, environmental adaptability and integration remain essential. These qualities determine whether a promising technology can become a reliable part of a customer’s daily operations.
MarsLume AI expands this foundation towards spatial understanding. By bringing together visual, language and audio information, it supports the progression from recognising events to interpreting their context. Its connection with ZKBio CVSecurity brings these capabilities into established security management workflows. Cloud and edge computing provide complementary resources for different deployment requirements.
This creates opportunities for AI assistants and connected services that participate in practical work, including reception, enquiries and operational support. Robotics can extend selected applications into inspection, patrol and logistics. Our approach is to develop these opportunities around defined tasks, demonstrate their value and establish a dependable service model. Customers should be able to understand what a solution delivers and how it will be supported throughout its use.
Distinct brands with a shared technology foundation
As customer requirements become more diverse, a focused brand portfolio helps us address different markets with greater clarity. Our brands draw on group capabilities in biometrics, AI, engineering and platforms, while developing the products, customer relationships and commercial approaches appropriate to their respective markets.
ZKTeco remains central to integrated security and intelligent space projects. Armatura extends our capabilities into enterprise and high-security applications, including data centres, financial institutions and critical infrastructure. In these environments, advanced identity and access control must be supported by system assurance, integration expertise and careful attention to project specifications.
NGTeco addresses smart home and small-business customers through accessible technologies, convenient purchasing and straightforward deployment. ZKDigimax brings AI and digital signage into retail and commercial environments, connecting content management and customer engagement with continuing operational services. Each responds to a different customer need and purchasing process.
Ralvie AI develops our presence in productivity intelligence and customer communication. Its Productivity and Frontdesk offerings connect AI with daily workflows and service interactions, supporting subscription relationships based on continuing value. Longzy broadens the portfolio into intelligent outdoor products, including trail cameras, rangefinders and night vision devices, bringing specialised expertise to a distinct application market.
The strategic value of this portfolio lies in its ability to connect shared technological strengths with specific customer expectations. For partners, it creates more focused opportunities to develop expertise, select the appropriate offer and build relationships across different segments. Cooperation across the group can then follow the needs of each customer.
Making global capability relevant locally
Our international development has always depended on people who understand their local markets. Partners bring knowledge of customer priorities, industry practices and implementation conditions. As projects combine hardware, software and services, their contribution becomes even more significant.
We are strengthening regional support and coordination across account management, solution design and delivery. The aim is to keep customer requirements connected to technical decisions and implementation throughout a project. Clear product roadmaps, practical training and dependable after-sales support help partners deliver with confidence.
Local accountability also means recognizing that customers have different expectations for system integration, service and data handling. Shared platforms provide a foundation; regional expertise makes the solution relevant to its environment. This combination enables us to serve international markets while remaining responsive to the details that determine customer satisfaction.
Creating lasting value through partnership
The transition towards intelligent spaces creates opportunities across the customer lifecycle. Consultation, integration, software and continuing support can all contribute to a stronger relationship. Cloud parking illustrates this direction, connecting equipment with platforms, payment integration and operational services.
Our role is to help partners turn innovation into deliverable solutions. Reference installations, proof-of-concept guidance and standard solution packages support that process. Successful applications should generate both customer value and knowledge that can be applied to subsequent projects.
Growth must be supported by a sound business model. We are placing greater emphasis on the adoption of complete solutions, the contribution of software and services, and the ability to replicate successful projects. These priorities help align product development with customer outcomes and give partners a clearer basis for investing in new capabilities and training.
Trust remains fundamental as these systems become more connected. Responsible data use, appropriate permissions and human oversight belong within solution design. Customers need confidence in the technology and in the organisations accountable for its operation.
We also continue to explore longer-term developments in brain-computer interfaces and physiological sensing, guided by technical validation and specialist expertise. These research directions reflect our interest in how people interact with technology. Their future relevance will depend on demonstrated usefulness in appropriate applications.
For me, leading ZKTeco means ensuring that technological ambition remains connected to people. We must listen to customers, respect our partners and fulfil the commitments we make. Our next stage of growth will come from combining trusted identity with practical intelligence, supported by relationships that endure. That is the contribution we intend to make as intelligent spaces become part of everyday life.
For more information about ZKTeco products and solutions, please visit
www.zkteco.com.