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INSIGHTS

3 top facial recognition companies reveal most common customer complaints

3 top facial recognition companies reveal most common customer complaints
Knowing the customer’s concerns is critical to offering them the best experience for the systems integrator.
Facial recognition has become an integral part of physical security, but many customers are yet to take advantage of it. Several concerns still remain about their usage and efficiency, even though the benefits are quite clear.
 
According to Grandview Research, the global facial recognition market is expected to grow at a CAGR of 15.4 between 2021 and 2028. Security would account for a significant chunk of this growth.
 
However, this growth may not be without challenges. Some common complaints persist even among those who have already begun using facial recognition. This article explores such concerns with comments from three leading facial recognition solutions providers, especially in the a...
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