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Q&A: Gallagher's Meredith Palmer on innovation in the security industry

Q&A: Gallagher's Meredith Palmer on innovation in the security industry
Meredith Palmer, Chief Product Officer for Security at Gallagher, offers asmag.com an exclusive look into Gallagher's product management process and their strategy for continuous innovation in the security industry.
Meredith Palmer, Chief Product Officer for Security at Gallagher, offers asmag.com an exclusive look  into Gallagher's product management process and their strategy for continuous innovation in the security industry.

Where does Gallagher find inspiration for features and future development? 


Customer focus is at the core of what we do at Gallagher and that is especially true in product development. We find inspiration from obtaining a deep understanding of what our customers need to achieve. Critically important is understanding the struggling moments our customers experience in pursuit of their business and growth goals. We discover this through a variety of out...
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