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INSIGHTS

What to know when using surveillance solutions to stop COVID-19

What to know when using  surveillance solutions to stop COVID-19
The sudden spread of COVID-19 has brought in several solutions to the market. Although many of them are not entirely new, their narrow application makes it a rarely sought category.
The sudden spread of COVID-19 has brought in several solutions to the market. Although many of them are not entirely new, their narrow application makes it a rarely sought category. But now that there is an urgent need, many customers are not fully aware of the best practices to select and use them. 

“Customers should study the process carefully, so the solution does not become a problem itself,” said Patrick Lim, Director of Group Strategy at Ademco Security. “While automation is good, some solutions require a user to touch common areas, such as entering particulars on a touchscreen or keypads, which is certainly not ideal. Customers should also look out for accuracy of temperature measuring devices as some sensors were not meant for measuring humans or lacked calibration for the purpose.”

Temperature monitors 

The accuracy of the measurement is decisive for fever detection. Sven Böckler, Head of Marketing and Design at Dermalog, pointed out that the more precise the measured temperature is, the fewer people are falsely detected.

“As the cameras are used in highly frequented locations, measurement speed is another significant factor, as delays can have a critical impact on the entire processes such as airport check-ins. User-friendliness and integrability are additional factors,” Böckler added. 

Rich Barton, Technical Director at Optotherm, echoed similar thoughts on the importance of camera calibration accuracy and the screening process.  

“Make sure cameras do not have industrial-grade calibrations (+/-2°C).  Compensation should be made for ambient temperature and subject group characteristics, such as activity level and time of day,” Barton said, adding that circadian cycle effects cause human body temperature to vary +/-0.5°C over a day.

Paul Czerepuszko, Strategic Business Development Director at FLIR Systems, explained that customers use their handheld, tripod-mounted, or fixed-mounted cameras non-contact screening tools to detect differences in skin surface temperatures and temperature pattern changes. 

“As people walk by the camera, the camera can not only ‘see’ or detect these temperature differences, but radiometric cameras can provide a temperature measurement between -20 C to +2000 C (-4 F to +3632 F),” Czerepuszko said.  “Camera operators look for temperature anomalies, and if they notice a higher temperature or abnormally high thermal reading, the operator could request to screen that person further using other medical screening techniques.” 

In addition to thermal cameras, non-contact thermometers are primarily used in a handheld fashion.  The operator of the non-contact device will point the device at a recommended distance of 5 to 15 CM (1.9 in. to 5.9 in.) and be able to measure temperatures from 32 to 42.5 °C (89.6 to 108.5°F)

Incident response

Organizations need to know about the locations and the wellbeing of their people, and especially all those working abroad or in countries where virus outbreak is severe. When security managers have this accurate data, combined with the ability to communicate context-specific messages to both individuals and groups directly, they can contribute towards a more accurate assessment of risks by their organizations, and they can help to initiate better responses.

“In evaluating the best technology to achieve this, look at the proven capabilities,” Glen Farrant, CEO of CriticalArc, said. “If organizations need to manage quarantines, as the University of Sydney did, how can they communicate rapidly and regularly with all those impacted, such as those who may need to relocate? How can they remind people about new restrictions or identify those who need medical care, urgent assistance, or advice? How can they help those who are self-isolating to minimize physical contact with others?

Another factor to consider in evaluating solutions is the speed of deployment. This is a fast-developing situation, and being able to adapt and improve operations quickly is vital. Some solutions can be implemented in under a week and deliver instant capabilities, allowing organizations to communicate with their people and to co-ordinate their responses more efficiently.


Product Adopted:
Network Cameras


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