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Why 3S has become synonymous with onboard solutions in the US

Why 3S has become synonymous with onboard solutions in the US
For customers looking for onboard surveillance systems, there are quite a few options in the market today. But many still narrow down their choice to 3S.
When a rail company in the U.S. wanted to protect its rolling stock, there was little doubt on the necessity of approaching a company that had in-depth experience in onboard surveillance systems and was guaranteed to provide state-of-the-art technology. This was the reason they chose 3S System Technology, which offered robust EN50155-certified IP cameras, 4G LTE NVR, and mobile CMS, all made in Taiwan.

The case was no different when a US-based fleet management systems integrator (SI) had to select a mobile surveillance system that would ensure the proper utilization of its customer’s assets. 3S was their choice too.

 “The management could easily track all the vehicles, including their location and status,” explained Kevin Cheng, Senior Sales Manager in the
Kevin Cheng
Sr. Sales Manager
Sales and Marketing
3S System Technology
Sales and Marketing Department of 3S System Technology. “3S NVRs provide an RS485 interface, which can input data from different sensors, such as fuel consumption, temperature and so on. After the big data collection, the system can generate the report for analysis.”

In a world that is increasingly seeing different kinds of sensors being introduced, big data and its analysis have become decisive factors in ensuring operational efficiency. 3S knows this well, but it is just one of the many things that make them stand out in the market.

What makes 3S unique

For customers looking for onboard surveillance systems, there are quite a few options in the market today. But many still narrow down their choice to 3S. To Cheng, this is due to a combination of factors, including the diverse features and the value for money the company provides.

“For the IP-video solution for public/private buses and railways, the 3S 360-degree IP68 & EN50155-compliant fish-eye mobile IP camera provides front-, rear-, and side-view videos of the vehicle and train,” Cheng pointed out. “For outdoor purposes, the mobile IP camera complies with the IP69K standard that can withstand even the worst weather. Besides these, the 3S mobile NVR helps in reducing the costs with a bandwidth management function. When used with the 3S mobile CMS platform, it can optimize the use of bandwidth to ideal levels.”

Naturally for SIs, one of the major attractions is the flexibility that 3S products provide in terms of integration along with reliability in the long run.

“We call systems integrators ‘our partners’,” Cheng said, stressing the importance of the relationship. “They use 3S self-developed mobile IP camera and car NVR especially because of the high integration capabilities, product stability, and the over-five-year warranty that we provide. 3S lets our partners save on so much resource in the system integration process and the cost of after-sales and warranty services.”

Going beyond solutions

Such a line of products has naturally been attractive to SIs in the business. But 3S has never wanted to just sell their products and go back to producing more. They want to make sure the SIs know how to take maximum advantage of their products so that the customers have peace of mind.

“3S provides online and on-site technical training,” Cheng said. “From the moment we decide to collaborate, 3S provides on-site training including camera installation, system setting, and optimization. 3S also offers 24/7 online technical support. In addition, we also assist our partner to provide pre-sale presentations of 3S system solutions along with system diagram design. This helps our partners present a professional image to the end customers.”

Future in the US

As more and more customers in the U.S. become interested in 3S’ product line up, the company has decided that it is necessary to expand its presence in the country.

“To assist our partners to serve more and more projects, 3S will set up 2-3 technical service points in the U.S.,” Cheng said. “We also plan to upgrade these service points to create a service network with the help of the internet, in order to provide SI partners with more immediate, deeper, and even the local pre-sale service and technical support service. 3S expects to provide strong backing to our partners and help them expand their businesses.”

Bottom line

In short, it’s a combination of products crafted with careful consideration of customer requirements and conditions, consistent technical support and reliable service that has made 3S popular in the market. The company’s plans to expand in the U.S. and reach out to more partners is naturally the next step. For SIs in this sector, this would mean even better support of a strong onboard surveillance solutions provider.  

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