, a provider of managed video as a service (MVaaS), announced that Bombay Bowl has selected Envysion's managed video solution to help drive improvement in both the company's operations and customer experience. Bombay Bowl is a unique Indian fast-casual restaurant concept.
"The solution provides our organization unparalleled visibility into our operations and the customer experience," said Amar Singh, President and CEO of Bombay Bowl. "The application allows me to remotely monitor our organization's operational procedures and observe the customer experience as if I were standing in the store watching it unfold. We have incorporated Envysion's service into our everyday management processes and use their exception-based reports and alerts to identify areas that require attention."
With Envysion's managed video service an operator can easily view live and recorded video through a simple web interface and get an unfiltered view of actual operations and the customer experience. Envysion connects video to PoS and creates actionable reports and alerting that enable a store manager to reduce exceptions, such as employee theft and quickly improve their bottom line. Envysion's services makes it easy for customers by providing a turnkey solution that is simple to install, simple to manage, and won't strain their network.