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INSIGHTS

Indonesia sees rise of IT managed services

Indonesia sees rise of IT managed services
Major IT players are taking more active roles with customized solutions to support systems essential to industry and government in Indonesia. Many of today’s companies and institutions opt for outsourcing some of their day-to-day management responsibilities and functions as part of their business strategies for impr
Major IT players are taking more active roles with customized solutions to support systems essential to industry and government in Indonesia.

Many of today's companies and institutions opt for outsourcing some of their day-to-day management responsibilities and functions as part of their business strategies for improving operations and reducing expenses.

These can effectively be achieved with the implementation of IT managed services, which handle the organizations' growing need for modern operations, and online presence and services for easy access by the organizations' partners and the public.

Yet, more and more clients of managed services require features that directly answer their specific organizational needs. And, today's IT manufacturers and resellers respond by moving away from off-the-shelf solutions to offer customized solutions.

In Indonesia, major IT manufacturers and service providers, like IBM, Oracle or Fujitsu, have been offering customized solutions to corporations and government bodies.

Services offered

IT managed services offer a wide array of solutions for organizations and institutions. Equipment relocation and initial installation, hardware management and maintenance, backup and recovery services, and virtualization services, as well as all-round security maintenance and protection are services offered by IT managed services providers.

Fujitsu, one of Japan's leading providers of ICT-based solutions, earlier in the year announced the implementation of its Disaster Information Management System (DIMS) by Jakarta's Regional Disaster Management Agency (BPBD DKI Jakarta). With the system, BPBD DKI Jakarta can improve the agency's coordination and disaster response. Fujitsu Indonesia president director Achmad S. Sofwan said the system integrates hardware and software with the capability of accelerating the management of information during a disaster mitigation process.
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