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Miotta helps companies provide turnkey smart services

Miotta helps companies provide turnkey smart services
US-based IoT company Miotta is looking to work with service providers, mobile carriers and security dealers that want to offer subscription-based smart home packages to their customers.
US-based IoT company Miotta is looking to work with service providers, mobile carriers and security dealers that want to offer subscription-based smart home packages to their customers.
A smart home system typically requires the installation of multiple sensors and a gateway to connect them all. Normally sensors need to be manually paired, and gateway setup requires network management
Miotta facilitates the process by using barcode scanning to complete the setup. “The gateway setup will automate the configuration of all the hardware devices,” said Liber Liu, General Manager of Miotta, at ISC West in an interview with a&s.
The setup is done over-the-air, which means on-site installation is no longer required. The company said it wants to offer “a comprehensive, professional system that does not need to be installed by a professional."
Security dealers can now expand their business geographically without hiking operating expenses. They don’t need to have installers, trucks and fleet management. Upon setup, the dealers get a management portal to serve their customers.
The advantage of working with Miotta is that companies will no longer need to dispatch installers. They will still serve their customers through the backend like a call center. After the setup, the companies will have monthly recurring revenues. A portion will go to Miotta for putting the service together.
Since the installation can be carried out over the air, Miotta termed its solution as “virtualized” service. “We virtualized the hardware installation and make the DIY experience simple,” said Joe Liu, CEO of Miotta, at Connections 2019.

Smart home and business deployment

Miotta has both smart home and business solutions. The smart home solution entails safety and security, home automation and elderly care services. The hardware comes from Amazon, Nest, Yale, Philips, Honeywell, just to name a few.
The business solution is similar to the home solution, except it is designed for multi-location deployment. Depending on the number of locations, and the number of sensor, camera and video users allowed, Miotta offers three types of business solutions – for small, medium or large enterprise deployment. There are no installation or activation fees required.
Security is still a main focus of Miotta’s solutions, since all the smart home and business packages provided by the company include cameras and video-verified alerts or notifications.
Another integral component of the Miotta solution is that end users will be able to manage multiple properties from their smartphone. The company called it “auto aggregation” and “auto provision.”

Existent clients

Miotta aims to package smart home as a “routine” service, rather than a “nice-to-have” service, said Liber. In Taiwan, it works with Asia Pacific Telecom and Taiwan Broadband Communications to offer safety, security, automation and home care services.
In Japan, it works with ShaMaison Smart Community, to provide video-verified smart home/community security and care services with concierge desktop as well as call center.
In Thailand, it partnered with a major mobile phone operator, system integrator and homebuilder to offer a 3,000-unit community housing with built-in smart devices, providing video-verified elderly care alarm service with desktop web portal. In an emergency, the call center will be notified before it contacts local first responders.

Miotta is looking to work with telco and security dealers in the U.S. It’s a comparatively mature market, which means consumers need less education on the subject of smart home, Liber said.
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