S2 Security, company focused on IP-based access control, video management and mobile security management systems, announced the creation of a customer service team dedicated to serving the needs of S2 Security certified integrators.
S2 Security, company focused on IP-based access control, video management and mobile security management systems, announced the creation of a customer service team dedicated to serving the needs of S2 Security certified integrators.
“This new customer service function will be a big help to our channel,” said John L. Moss, CEO at S2 Security. “Our aim is to reduce the amount of time and number of contacts required to satisfy integrator needs.”
The new customer service team will provide integrators with a single point of contact to efficiently resolve common product, ordering and support requests. The new customer service function reports to Garrett Morand, S2 Security’s newly appointed Senior Director of Finance and Administration. Mr. Morand will build the customer service team over the next 90 days. With over 15 years of management experience in customer service, operations and finance, he has a deep understanding of customer experience management and operational best practices. Previously he served as manager at AAFCPAs, a public accounting firm.