Lyon-Saint Exupéry Airport, one of the leading airports in France, has chosen to work with Boon Edam to offer their frequent flyer passengers a smoother transit through the airport. By installing Airport Swinglane self-service gates at security pre-screening, the airport ensures that a high level of security is maintained while shortening cues and putting passengers in control.
Lyon-Saint Exupéry airport is the fourth largest airport in France when it comes to passenger numbers serving 8.6 million passengers annually, up to 34,000 a day. With 63% of all flight being international and 115 direct routes of which 30 were opened in the last five years, Lyon-Saint Exupéry airport has firmly positioned itself as one of the main entry ports into Europe.
Putting the Passenger in Control
“We have installed this solution to respond to different requirements, such as being able to track the passage of a passenger, restricting access to air side and automating security pre-screening”, says Mylène Leuly, Project Manager – Operation. The Airport Swinglane offers the high level of security Lyon-Saint Exupéry Airport was looking for while giving passengers control over their own boarding process, resulting in an improved passenger experience.
Customization and Cooperation
Boon Edam has worked closely with Lyon-Saint Exupéry Airport and RESA, the airport's system integrator and provider of the PAXTRACK passenger tracking software since the start of the project in 2012 to create a fully customized solution for this airport. Mylène Leuly explains: “The ergonomic design of the lane and the proposed technology were the main reasons behind our decision. Boon Edam's ability to listen to our requirements also played an important role. The company has managed to adapt their product to the restrictions in our airport to create a tailor made solution that meets our requirements perfectly with regards to performance and integration into the airport environment.” Besides technical and functional customization, the design of the Airport Swinglane was personalized with a wooden top-plate and larger screens for interaction with the passenger.