Iveda Solutions, an American company that is specialized in cloud video hosting technology, announced that Amco Auto Insurance has begun deploying the company’s IvedaXpress cloud-based video hosting service in its 200 offices across America. Amco sought out Iveda Solutions to help improve customer service and employee training and development.
Iveda Solutions, an American company that is specialized incloud video hosting technology, announced that Amco Auto Insurance has begun deploying the company's IvedaXpress cloud-based video hosting service in its 200 offices across America. Amco sought out Iveda Solutions to help improve customer service and employee training and development.
IvedaXpress has been deployed in 36 Amco offices in the Houston, Texas area. The service is expected to be installed in Amco's remaining sales offices coast-to-coast soon.
IvedaXpress is Iveda Solutions' cloud-based video hosting service that utilizes plug-and-play IP (Internet Protocol) cameras. With these cameras, installation is greatly simplified, requiring only power and an Internet connection. By using an encoder, IvedaXpress can also provide cloud video hosting for existing closed-circuit (CCTV) cameras.
“Amco's value proposition is to provide respectful customer service and fair pricing, which not only keeps customers returning but also encourages them to refer family and friends to our company,” said Rahim Peerbhai, vice president of Amco Insurance Agencies. “IvedaXpress will aid in the centralized management of these wide-spread offices by providing access to real-time and recorded video without the complexities associated with traditional CCTV systems that require DVRs (Digital Video Recorders) to be installed and maintained at each location.”
IvedaXpress is supported by a secure data center. There is no need for a local recording device since the video data is stored remotely in the “cloud”, thereby eliminating the risk of video footage being destroyed or stolen. Additionally, users can access their live and recorded video remotely – whenever and wherever they need it most – from computers, tablets or smart-phones.
“With so many locations to monitor, Amco Auto Insurance needed an affordable, centrally-managed solution,” observed David Ly, president and CEO of Iveda Solutions. “With IvedaXpress, management can access real-time and recorded video from each office location on a single dashboard.”
Iveda Solutions was able to demonstrate the effective use of cloud-hosted video surveillance systems at an affordable price. The versatility afforded by IvedaXpress to deliver “live” and recorded video streams from more than 200 locations on a single dashboard provided the solution Amco Auto Insurance sought.
The organization also operates Amco Hotel & Suites and has implemented IvedaXpress at 2 of its hotels.