Cox announced that Kristine Faulkner will lead the company's Home Security organization and direct future Smart Home product initiatives that utilize technology to help customers interact with their residences, even when away.
Cox announced that Kristine Faulkner will lead the company's Home Security organization and direct future Smart Home product initiatives that utilize technology to help customers interact with their residences, even when away.
As vice president and general manager of Home Security and Smart Home, Faulkner will oversee all related operational strategies, including marketing, sales and customer experience. Currently available in Arizona, California, Connecticut, Ohio, Oklahoma, Rhode Island and Virginia, Faulkner will plan rollouts of Cox Home Security to additional markets and define the roadmap of advanced services to scale the Smart Home portfolio.
"The majority of people consider home and family their most precious assets," said Faulkner. "There is tremendous opportunity to utilize Cox's existing broadband technology to help connect these customers to what they value most."
Cox Home Security provides advanced features not found in most traditional alarm systems with time-saving, cost-saving, and worry-saving features to help customers manage their family's safety. The reliable, 24/7 secure monitoring systems feature:
Intrusion and home safety monitoring (includes fire, gas and flood)
Remote access so the system can be controlled away from home via a secure online site or Smartphone app
Email/Text alerts to notify customers of occurrences at the home
Safety sensors to detect hazardous conditions such as carbon monoxide and smoke
Secure video monitoring available via smart phone or a web browser
Control of home functions such as lighting and temperature
While the current Home Security product includes many Smart Home features, Faulkner's team will develop additional capabilities and applications that allow customers to interact with their home and family anytime, anywhere.