Join or Sign in

Register for your free asmag.com membership or if you are already a member,
sign in using your preferred method below.

To check your latest product inquiries, manage newsletter preference, update personal / company profile, or download member-exclusive reports, log in to your account now!
Login asmag.comMember Registration
https://www.asmag.com/showpost/35111.aspx
INSIGHTS

IP Video Providers Strengthen Professional Technical Support

IP Video Providers Strengthen Professional Technical Support
Many companies continue to achieve strong revenue growth with IP-based video surveillance systems and solutions. With great sales performance comes greater responsibility, however. Take Norbain, the largest distributor in the U.K. and one of the largest in Europe, for example. The company has adopted a tailored, charged approach to technical support, since late 2011, to ensure continued high level...

Many companies continue to achieve strong revenue growth with IP-based video surveillance systems and solutions. With great sales performance comes greater responsibility, however. Take Norbain, the largest distributor in the U.K. and one of the largest in Europe, for example. The company has adopted a tailored, charged approach to technical support, since late 2011, to ensure continued high levels of support and customer satisfaction in response to increasing complexity of security products and system configurations, which has “made it increasingly difficult to continue providing this level of support at no additional cost.”

“The help line aims to give customers the benefit of rapid access to technical support aligned...

Subscribe to Newsletter
Stay updated with the latest trends and technologies in physical security

Share to: