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INSIGHTS

Australian Customs and Border Protection Service Deploys HID Global Asset Tracking for Armory

HID Global, trusted leader in solutions for the delivery of secure identity, announced its RFID technology has been deployed as part of Relegen's asset intelligence solution at the Australian Customs and Border Protection Service. The solution has been adopted by the Australian Customs and Border Protection Service as their Arms Inventory Management System to help them achieve real-time tracking o...

HID Global, trusted leader in solutions for the delivery of secure identity, announced its RFID technology has been deployed as part of Relegen's asset intelligence solution at the Australian Customs and Border Protection Service. The solution has been adopted by the Australian Customs and Border Protection Service as their Arms Inventory Management System to help them achieve real-time tracking of their extensive armory.

The solution combines next-generation software and intelligent multi-layer tags, and the asset tagging component of the Arms Inventory Management System utilizes HID Global's Tag solutions, covert security technology from DataDot Technology. With the new Arms Inventory Management System, the Australian Customs and Border Protection Service is currently managing approximately 6,000 weapons and personal defense equipment that are geographically-dispersed among 37 land-based and 11 vessel armories.

“Our ten plus years experience at a mission-critical level with the Australian Defense Force prepared us well to deliver the comprehensive asset tracking solution Customs and Border Protection requires,” said Paul Bennett, MD with Relegen. “In this case, the ability to connect thousands of real-world assets with corporate information and give Customs and Border Protection's Central Office an accurate and real-time view was dependent on reliable tags that could withstand the rigors of daily use in extreme conditions. That is why we partnered with HID Global on this important project.”

“In addition to reliability, HID Global offers one of the broadest portfolios of RFID tags for asset tracking,” said Marie-Francoise Glotz, VP of Identification Technologies with HID Global. “Relegen was able to analyze performance and durability requirements and select the most appropriate tag for each unique asset type. This asset intelligence technology solution provides a model for any organization managing operation-critical assets in routine or emergency response situations.”

Delivering benefits beyond tracking weapons and personal defense equipment, the new Relegen solution with HID Global technology enables the Australian Customs and Border Protection Service to better protect the safety of their officers, improve security around the issuance and receipt of armory and improve staff productivity. Security features ensure assets are issued and received by officers with appropriate training and authority, and data-driven audit trails provide accurate records of who received what and when. The solution's lifecycle management capabilities track individual assets as they move through defined business processes and flag items that are due for inspection, maintenance and replacement. Administration staff also spends less time completing audits and compiling reports for Customs and Border Protection's Central Office, enabling the Central Office to swiftly make critical decisions based on the latest information at hand.

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