Aspiring to be the safest and most secure carrier in the parcels industry, City Link initiated an integrated surveillance solution across its depots, and onboard its fleet of vehicles. Vista CCTV mobile surveillance system secures parcels in transit via camera, recording and transmission technology.
Aspiring to be the safest and most secure carrier in the parcels industry, City Link initiated an integrated surveillance solution across its depots, and onboard its fleet of vehicles. Vista CCTV mobile surveillance system secures parcels in transit via camera, recording and transmission technology.
Handling more than 350,000 parcels each day via a fleet of 2,500 vehicles across the U.K., City Link approached Unique Integrated Security (UIS), to provide an integrated system capable of verifying and confirming all shipments placed upon and removed from a vehicle, along with a corresponding time and date, and GPS location. Russell Mannix, Head of Security & Compliance at City Link said: "We required a solution that would provide protection for delivery drivers through deterrent means. We reasoned that obtaining good quality surveillance images of any offenders in the event of a vehicle being attacked, stolen or stolen from, would provide us with a very effective solution."
In association with UIS, City Link conducted a trial of several mobile surveillance systems. As a result of the trial, City Link's management selected the Vista solution to be integrated onboard 50 vans in its fleet.
Comprising IP66-rated, 540TVL resolution Vista cameras on each van's exterior, and a single Vista camera covering the internal parcel and cab areas, recording via a 4-channel mobile DVR and transmission system permits images to be transmitted via a 3-G router for monitoring at City Link's central control room.
The footage from the vehicles is used in a variety of ways; from security, to health and safety, as Mannix said: "The systems help us to quickly investigate and resolve any loss or claim issues. In addition to security and theft-deterrent benefits, from a health and safety point of view the ability to retrieve surveillance footage of any road traffic accident, vehicle damage or employee accident, is invaluable for evidential purposes. So far, we have seen losses from vehicles fitted with the new surveillance systems drastically reduced."