Zetes, a pan-European supplier of solutions and services for the automatic identification of goods and people, has implemented its voice solution at Vanity Fair Brands (VFB) Lingerie Europe, for the automation and optimization of its logistics processes.
VFB Lingerie Europe, a company that manufactures lingerie and swimwear and has been part of the North American Fruit of the Loom Group since 2007, owns some of the famous brands on the market, such as Belcor, Intima Cherry, Gemma, Lou Paris, Variance, Bestform and Vanity Fair.
One of the reasons for the success of VFB Lingerie Europe is its consistent use of traditional business methods, such as a distribution system. The company contacted Zetes because it wanted to optimize distribution and provide a faster, more efficient service for its various distribution channels.
Zetes's voice solution is used for automating the picking and cross-docking processes at VFB Lingerie Europe's main warehouse in Igualada, Spain, which has an area of 8,000 square meters. All the company's multinational brands are distributed from there. The Igualada facility can send out anything from 15,000 items a day to 25,000 at its busiest times.
The voice solution was integrated into the warehouse management system used by VFB Lingerie Europe, and did not require any middleware. Zetes also adapted its voice solution to meet the company's needs. Since the company has a wide range of products and a high volume of information, Zetes customized the voice system so that the company could conduct picking and cross-docking tasks using voice technology. The system performs various tasks simultaneously and manages all shipments, taking into account styles, sizes, colors, etc. and obtaining real-time information whenever required.
After designing and implementing the solution, Zetes was also involved in change management and staff training.
“In just six months, our initial expectations have been fulfilled. Zetes and its voice solution have enabled us to increase productivity by around 20 percent,” said Toni Solé, IT Manager of VFB Lingerie Europe.” We can offer a faster, more efficient service to various companies without any errors, unlike the previous paper-based system where errors were inevitable due to the wide variety of products we handle."