A number of shopping centers, owned and managed by Ivanhoe Cambridge, are deploying surveillance systems using IndigoVision's IP video security solution. Mapleview Shopping Center, located in Burlington, Ontario, is the latest to undergo the transformation, following on from the installation at the company's Mayfair Mall in Victoria, British Columbia. The new 78-camera system was added as part of a US$60 million redevelopment project that included a 100,000 square-foot expansion with 20 new retailers. The surveillance system at Mapleview was designed and installed by IndigoVision's approved partner Quinn Digital in partnership with Hoffman & Company Security Management Consultants.
It was the first-hand experience of IndigoVision's surveillance technology operating in the Mayfair Shopping Center that helped the company to decide on its surveillance strategy for Mapleview. “IndigoVision's technology gives us a platform for our surveillance needs, allowing the systems to be updated as shopping centers expand and develop. This in combination with the partner network in Canada and the experience of seeing the technology installed in the Mayfair Center gave us the confidence to use IndigoVision's solution,” said Santo Polito, Property Services Manager for Ivanhoe Cambridge.
“We can add additional cameras and workstations for minimal cost, as the network is already in place. From a property management perspective this has significant benefits,” Polito said. “Where there is no network infrastructure, such as the car park at Mapleview, we used a point-to-point wireless bridge to extend coverage. The five cameras installed here allow us to better monitor the parking areas and manage incidents.”
IndigoVision's IP video solution can be used to provide benefits beyond store security. The shopping center management can access footage to help analyze events, promotions and footfall trends. Real-time analytics can be used for some applications. Mapleview is currently testing the directional virtual tripwire analytics function built into the IndigoVision video transmitter modules to provide the shopping center with a count of customers entering two of the building's entrances. This provides better accuracy than the traditional equipment installed on the doorways, which double-counts people as they enter and leave the premises.
Video is recorded on IndigoVision's NVR. Five units provide Mapleview with a minimum 30-day archive of video continuously recorded from all the cameras. The low power consumption of the NVRs help reduce the equipment footprint and running costs of the IP Video storage solution. One of the NVRs is used as a redundant backup, which automatically starts recording if another NVR fails or is taken off-line for maintenance. Evidential quality video clips can be exported from the system for police investigations in the event of an incident.