Honeywell announced the certification of six dealers to the Honeywell Integrated Security (HIS) Dealer Service Certification program, which recognizes security dealers and integrators for providing exceptional service in helping their customers reap the benefits of integrated security systems.
“We developed the HIS Dealer Service Certification program because we recognize that successful dealers deliver high quality service to help them improve customer satisfaction and build customer loyalty,” said Gene Iannaccone, Program Director, Honeywell Systems. “By emphasizing great service, these dealers differentiate themselves from the competition and create value for their customers.”
The goal of the program is to achieve and maintain the highest level of dealer and end user satisfaction for security installations and service. It sets rigorous service requirements for dealers who wish to attain service certification and measures their performance. Dealers can achieve Platinum, Gold or Silver level designations.
The six dealers recently added to the program include:
North American Video, Pine Brook, New Jersey: North American Video, recognized at the Platinum level, has built a reputation for excellence by delivering integrated security solutions to industry leaders in markets including gaming, education, corporate campuses, multi-family housing, transportation, critical infrastructure, government, healthcare, financial and retail.
Security Corporation, Novi, Michigan: Security Corporation, also recognized as a Platinum dealer, has been solving the security and protection needs of its customers for more than 30 years.
Security 101, Pompano Beach, Florida: Security 101, recognized at the Gold level, is a low-voltage electronic contractor specializing in integrated security systems. The company provides security solutions including access control, surveillance systems, fire and alarm systems, and enterprise systems for commercial customers.
Preferred Technologies, Houston, Texas: Preferred Technologies, recognized at the Gold level, offers structured cabling, electronic security and wireless networking solutions and strives to deliver unsurpassed customer service.
Integrated Security Holdings Group, Marlton, New Jersey: Integrated Security Holdings, recognized at the Gold level, is a trusted advisor to its national and multi-national client base.
Williams Electronics, Angola, Indiana: Williams Electronics, recognized at the Silver level, is committed to innovation and customer satisfaction. The company's goal is to continuously find new technologies to enhance the communication and security of their customers.
“We believe that dealers who make the investment and effort to deliver quality service to their customers deserve recognition for their efforts,” said Scott Harkins, President of Honeywell Systems. “We applaud these companies for their diligence in attaining this certification and welcome them to the prestigious ranks of our certified dealers.”