Nice Systems and Esri International Sign Technology Partnership

Nice Systems, a provider of intent-based solutions that enable enterprises and security organizations to extract insight from interactions, transactions and surveillance to drive business performance, reduce risk and ensure safety, and Esri, a provider of geographical information system (GIS) software, announced that the companies have entered into an OEM agreement to enhance Nice management software platform with Esri's GIS capabilities for enhanced situation management. Under the OEM agreement, Esri software engine will be embedded and integrated into the Nice solution. The new integrated solution will serve the security operations needs of seaports, airports, public transport, railways, city centers, military organizations, as well as enterprises.

The integrated solution combines Nice management data fusion, analysis and automated response capabilities, with Esri's spatial analysis, data management, and GIS mapping to improve situational awareness and real-time situation management. Nice platform correlates data from diverse security, safety and operational systems, alerting operators in real-time to incidents that require attention. All of the relevant information is then overlaid on an intuitive GIS interface, so control center operators can visualize situations in a geographic context, using Nice management software preprogrammed response plans to help guide and automate their response. For example, operators alerted to a situation can immediately see the locations of various sensors in alarm mode, and view nearby video cameras, mobile responders, vehicles and other location-aware devices, all dynamically updated in real-time. Automated decision support checklists in Nice management software also help operators manage resources for an effective situation response.

“Computerized mapping technology is a pre-requisite for organizations around the world that are focused on security,” said Terry Bills, Esri Transportation Industry Manager. “ Now, by adding GIS capabilities from Esri to the real-time situation planning, response and analysis capabilities of Nice management platform, command and control centers can be automatically alerted to a situation, be able to better visualize the situation as it's happening, and respond more effectively with a pre-defined plan.”

“We are happy to be working with Esri on enhancing Nice's capabilities for improving situational awareness and incident management,” said Israel Livnat, President, Nice Security. “Command and control centers are increasingly looking for a solution that combines computerized mapping capabilities with real-time situation management. We're looking forward to working with Esri on a solution that offers these enhanced situation management capabilities, to command and control centers.”

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