Pacom Provides Secure Treatment for Australian Hospital

Royal Darwin Hospital (RDH) has a scalable solution that can grow into the future and now classify their security system as “future-proof.”

RDH is the largest teaching hospital in the Northern Territory and is also recognized as Australia's National Critical Care and Trauma Response Center.

The hospital won international recognition for its role in the retrieval, treatment and transfer of victims of the 2002 Bali bombings. RDH treated more than 20 victims evacuated following the second Bali bombings in October 2005, and in 2006 had treated victims evacuated from East Timor.

RDH sought a replacement security system and had some technical complexities to overcome:
1. Replace the existing obsolete system with a solution that offered reliability, scalability and catered to future growth.
2. Install the system with minimal disruption to day-to-day activities.
3. Implement a Visitor Management System with ID badging.
4. Integration with other third party systems such as surveillance.

Pacom's Diamond Value Added Reseller, Security & Technology Services (STS) were responsible for designing the innovative solution to suit the high-profile and mission-critical facility.

Pacom's peer-to-peer capabilities over TCP/IP formed the basis of the system design and the Pacom graphical management system software enabled integration into the various subsystems such as HR and surveillance.

Pacom was installed at more than 200 doors across RDH, used for the elevator control, and used to integrate alarms with the IndigoVision surveillance control center via a high-level interface.

As a result of the installation, the on-site after-hours call outs have decreased by 50 percent due to a reduction in false alarms.

RDH plans to leverage from Pacom's WAN expertise and connect more than 70 remote health clinics and nurse station across the Northern Territory of Australia.

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