Topshop has chosen ADT , Europe's provider of electronic fire and security solutions, to upgrade its surveillance cameras and solution in its flagship store on Oxford Street following a multimillion-pound refurbishment and extension.
In addition to upgrading the existing video solution used by the Topshop store, ADT installed additional cameras on the extended fifth floor and built a new control room to significantly enhance security operations. The new control room boasts a wall with 16 state-of-the-art 19” monitors, enhancing system reliability and allowing surveillance across the entire store from one easy-to-manage control point.
"The new video system and control room will improve the operation of this flagship store, which is visited by more than 200,000 people every week," said Jonathan Flood, ADT Retail Account Director. "We have worked closely with Topshop to install optimal solutions that will significantly increase efficiency in the short-term and cope with future changes or enhancements. For example, the new video solution deployed to survey checkout transactions enhances security by monitoring the point of purchase for the first time, but also has the potential for introducing data mining solutions at a later date."
Furthermore, the video system has a flexible IP network infrastructure, so it can be expanded to handle camera signals from other locations. This will enable remote surveillance from the new control room in Oxford Street.
"I am delighted with the new control room and ADT's upgrades to our video system," said Graeme Sharp, Topshop's Loss Prevention Manager. "The increased coverage offered by the new cameras, along with the repositioning of key cameras, will be invaluable in tackling the increased risks brought about by the current tough economic climate, and the ever increasing desirability of our products."
"We are one of the U.K.'s leading fashion retailers and our flagship store is a major attraction for a large proportion of the 600,000 shoppers who visit Oxford Street on a weekly basis," Sharp said. "Clearly we have to ensure that our premises are always safe and secure – not only to protect our staff and customers, but also our bottom line profit. The upgraded system specified by ADT in partnership with us is going to make the job of our Loss Prevention and Security Team both easier and more effective."
"Redesign of the camera system will allow much easier tracking of suspects through the store, which will further increase arrest rates and act as a deterrent to potential shoplifters and other offenders," Sharp said. "The addition of static cameras above every till point will be an invaluable tool to detect and prevent internal fraud, and has already led to several prosecutions"