Raleigh Police Department Security Relies on Brivo

Raleigh Police Department Security Relies on Brivo

Brivo Systems LLC, a provider of Web applications for access control and security systems, announced that the Raleigh, NC, Police Department (RPD) has deployed Brivo security system at its headquarters building and a growing number of police substations and other locations. ASG security is the integrator on this ongoing project.

Prior to installing Brivo, the RPD utilized key pads at the entrances to some of its stations. Officers and staff gained access by entering a code, however if a non-authorized person learned the code, building security was compromised.

Raleigh Police wanted to have more effective control access at all their buildings, but they wanted a system that provided both central and on-site administration so each "captain could manage their own ship." In addition to such tiered administration, the initial planning also called for a combination of both existing keypads and card readers.

RPD implemented Brivo at one of their satellite offices and assessed soon after that they did not need redundant systems, so keypads were dropped. At present, a single Brivo system manages access for about 1,000 sworn and civilian members of the RPD as well as subcontractors and other personnel, covering more than 30 access doors at 11 locations, including the downtown headquarters.

System administrators have created at least 20 different personnel groups to manage access at each location and to provide access across some or all locations for appropriate personnel. From implementation of the first Brivo system about seven years ago, RPD has rolled out Brivo ACS to cover more locations. And because of system performance to date, additional locations, as they come online, are planned for Brivo implementation as well.

As Curtis explained, in addition to flexible, scalable management, a big advantage for the RPD was that they did not have to invest in server capacity or software in order to get up and running—all of that is managed by Brivo. Initially, each sub-station building was managed by someone at that location, but as time has progressed, the number of administrators across the system has been reduced and more control has gravitated to the two main administrators, in the Internal Affairs Department, at headquarters.

Steve Van Till, Brivo President and CEO, reflected on this important end user of several years, "This really is a classic Brivo story: we start with one building and over time—due to our ease of use, minimal hardware expense and hassle, and the simplicity of scaling—the installation has grown whenever the RPD was ready with a new building or when they refurbished a location. Starting from one sub-station, now a single Brivo system manages 11 buildings, with more than one thousand daily interactions, in locations spread out over an entire city."

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