When one interviewee jokingly said, ¨Our software can do everything but fetch the International Herald Tribune in the morning,〃 we decided to dig a little deeperby talking to a few system integrators and end users to determine whether everything is indeed fine and dandy after a management software platform is specified.
When one interviewee jokingly said, ¨Our software can do everything but fetch the International Herald Tribune in the morning,〃 we decided to dig a little deeperby talking to a few system integrators and end usersto determine whether everything is indeed fine and dandy after a management software platform is specified.

Having read the wonderful and amazing things that can be accomplished by command and control (C&C) software, one must be thinking: "Let's be realistic — can this be true?" One way of ensuring that these claims are not simply marketing hype is to look at real-life cases.