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INSIGHTS

OpenEye unveils AI-Based operational analytics for new insights into business operations

OpenEye unveils AI-Based operational analytics for new insights into business operations
OpenEye introduces an advanced Camera Analytics suite for businesses seeking to enhance operational efficiency.
OpenEye, a leader in surveillance technology, introduces an advanced Camera Analytics suite for businesses seeking to enhance operational efficiency. Angelo Salvatore, VP of Business Developing in APAC, highlights the innovative features of the Cloud Video Platform aimed at revolutionizing the way businesses detect, monitor, and analyze their day-to-day functions.

Unlock better business insights

OpenEye Web Services (OWS) Operational Analytics goes beyond conventional person detection. The AI-powered technology, combined with OpenEye video capabilities, enables businesses to analyze interactions between employees, guests, and objects. The result is a comprehensive suite that streamlines operations, improves customer service, and reduces liabilities.

Tailored analytics for your business

Customization is key to the OpenEye approach. Businesses can now tailor Camera Analytics to their specific needs, including:

Customer experience: Measure queue length, wait time, or food delivery to enhance the overall customer experience.

Safety: Track critical safety events such as handwashing, grill time, and glove usage to ensure compliance with food safety standards.

Engagement: Monitor employee and customer interactions, setting alerts for key areas like the register.

Custom alerts: Create specific alerts for capacity, queue length, or detecting a person in a restricted area.

Speed of service: Track vehicle journey times in drive-thru lanes or pickup stations for improved efficiency.

Smart merchandising: Receive alerts for low stock items in merchandise areas or grab-and-go stations.

Better data for informed decisions: Accurate occupancy and people counting, employing employee exclusion and heat mapping to refine operations.

Enhanced reidentification across cameras: Prevent double counts and ensure accurate wait times with advanced reidentification features, tracking individuals or vehicles seamlessly across cameras.

Real-time reporting for quick decision-making: Enable teams to react promptly to business changes with real-time queue counts and wait times displayed on-site monitors. Hourly summaries keep teams informed and motivated.

Industry-specific solutions

Quick service restaurants: Track the customer journey in drive-thru lanes and during dine-in for optimized operations.

Retail: Measure merchandise engagement, wait times, and accurate people counts with employee exclusion.

Safety and compliance: Bolster safety efforts by monitoring PPE use and employee proximity to dangerous equipment.

Request a demo

Explore the future of surveillance with OpenEye. Request a demo of Operational Analytics to witness the transformative power of the Cloud Video Platform.


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