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INSIGHTS

FamilyMart on a roll in China

FamilyMart on a roll in China
Japan-based FamilyMart will aggressively launch 1,000 more convenience-stores overseas, mostly in Thailand but also in Vietnam and China. "Our aim is to be No 1 in Asia. More expansion will be focused on East-Asia and Southeast Asia," managing director Massaki Kosaka said. China will get 200-300 additional outlet
Japan-based FamilyMart will aggressively launch 1,000 more convenience-stores overseas, mostly in Thailand but also in Vietnam and China.

"Our aim is to be No 1 in Asia. More expansion will be focused on East-Asia and Southeast Asia," managing director Massaki Kosaka said.

China will get 200-300 additional outlets, while Vietnam will see its stores increase from 20 to 100.

Globally, the chain operated 23,262 branches as of December, including 10,000 abroad. In Southeast Asia, it is in Thailand, the Philippines, Vietnam and Indonesia.

To supply human resources, FamilyMart Academy was opened in January. It will be the training centre for the right workforce for Asia.

Thailand franchisee Central Group plans to expand its operation to 3,000 units by 2018.

The Japanese company is also interested in cooperating with its Thai partner in other areas, Kosaka said. He declined to elaborate, except to say the Japanese firm was supporting the placement of Thai products at overseas branches.

Thailand and Taiwan are positioned as the production centers for FamilyMarts throughout Southeast Asia.

Thailand now has 1,048 outlets after 284 were opened last year, including 74 converted from Tops Daily, and is expected to end this year with 1,348, said Nath Vongphanich, chief executive of Central FamilyMart.

"To differentiate itself, FamilyMart provides not only a bill-payment service, but also a dining counter in new branches. Furthermore, the company focuses on accessing more customers by opening 300 branches in 2014."



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