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INSIGHTS

SONAS iHotelHub: a smart property IoT integration and open platform

SONAS iHotelHub: a smart property IoT integration and open platform
The iHotelHub makes it easier for traditional hotels to adopt O2O service modules, creating the image of an intelligent hotel that offers relaxation, privacy, freedom and luxury.

A total solution for hotel front reception: from machine service to personalization


Hilai EZ Stay has adopted iHotelHub by SONAS Technologies. The iHotelHub integrates intelligent property IoT with an open platform and makes it easier for traditional hotels to adopt online-to-offline (O2O) service modules, creating the image of an intelligent hotel that offers relaxation, privacy, freedom and luxury.

Guests can use the SONAS aqValet APP to book online, make payments and look for services. Upon their arrival at the hotel, guests can bypass long lines by checking in at the self-service area. The fast and convenient express reception machine ensures a completely private and undisturbed stay for the hotel guests.
 


The SONAS Smart Front Reception Desk provides a new choice for property reception service. Its application areas include hotel, office and commercial building. The advantages of the desk are to streamline process, release human resource, and provide a new service experience.

Features:

  1. Reception service for reservation and walk-in.
  2. Express query reservation status with QR-code and Face ID, and express checkout
  3. Additional modules include online payment, cash payment, and OCR for ID card and passport.
  4. Integration for public access control, parking lots system, lift control, intercom and door lock.
  5. Real-time monitoring for desk health status and guest route with backend system


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