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INSIGHTS

Culligan builds its first smart home product on the Ayla IoT platform

Culligan builds its first smart home product on the Ayla IoT platform
Global IoT platform Ayla Networks and water treatment company, Culligan International, announced that Culligan has built its first smart home product on the Ayla IoT platform.
Global IoT platform Ayla Networks and water treatment company, Culligan International, announced that Culligan has built its first smart home product on the Ayla IoT platform. Using the new Culligan Connect for HE, homeowners can monitor and control their Culligan High-Efficiency (HE) water softeners remotely, from anywhere in the world—and Culligan dealers can monitor system status and provide more proactive service to homeowners.

“Ayla’s extensive expertise, breadth of IoT technology and experience with leading appliance brands made us confident their IoT infrastructure could manage uptime, security, scalability and all the other capabilities necessary for a successful smart home product,” said Zach Schroeck, director of retail and product management for Culligan International. “Now that we have our first connected product on the market, we look forward to expanding our connected capabilities throughout our product portfolio.”

Culligan Connect systems use Ayla embedded agents to connect via Wi-Fi to the Ayla cloud, and Culligan used Ayla’s Agile Mobile Application Platform (AMAP) to design its mobile app.

“Culligan has designed an elegant two-phase interface to leverage the IoT data generated by their connected water softeners: a mobile app for end customers and a web-based portal for dealers,” said David Friedman, CEO and co-founder of Ayla Networks. “The Culligan Connect product takes full advantage of the Ayla IoT platform to deliver a smart home appliance that will add real value for both homeowners and Culligan dealers.”

Easily installed by a trained local technician, the Culligan Connect Wi-Fi accessory can help homeowners to conserve water and energy by tracking water usage, and receive push notifications when salt supplies are low or if there’s unexpected water flow. Homeowners can also choose to bypass treated water for outdoor cleaning and watering applications.

As for Culligan dealers, they can use the IoT data generated through the Culligan Connect accessory to monitor the status and settings of connected water softeners, and receive diagnostic and system status reports and error alerts. By tracking data, they make sure the system is sized correctly and to predict when it’s time to regenerate the salts. Dealers can also proactively schedule service visits based on individual’s needs rather than waiting for customers to contact them.

The Culligan Connect accessory is currently compatible with Culligan high-efficiency (HE) water softeners in the United States and Canada.
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