Verizon launches TechSure to help protect customers’ digital homes

As the number of internet-connected devices grow rapidly at home, Verizon is launching a service called TechSure, a help desk with three levels of consumer support. The prices range from US$10 to US$30 per month, all of which includes 24/7 phone services for device setup and troubleshooting.

These days almost everything in the modern home – laptops, tablets, TVs, thermostats, security cameras, doorbells, light bulbs – are connected to the Internet. With that in mind, Verizon has launched TechSure to ensure digital security for its Fios and High Speed Internet customers.

TechSure, charged US$10 a month, offers 24/7 phone support for virtually all of the devices connected to home network. This includes software installation, device setup support, and troubleshooting help to help customers get the most out of their connected devices.

TechSure Plus, charged US$15 a month, includes all the TechSure services plus identity theft protection, virus protection and parental controls from some of the most trusted names in the business like LifeLock and McAfee to protect customers’ digital lives.

TechSure Premium, charged US$30 a month, includes everything in TechSure Plus as well as protection for many of the connected devices in a customer’s home (excludes mobile phones, which can be covered under Total Mobile Protection). If a TV, tablet, smart thermostat, or any other eligible gadget breaks down, Verizon will repair or replace it. Premium also includes LastPass Families, which digitally secures all of a customer’s passwords for any of their online accounts from credit cards to entertainment, medical and more.

Verizon Fios and High Speed Internet customers can add TechSure to their plans by logging into their My Verizon account or through the My Fios App.