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Uruguayan neighborhood updates residential security with open platform video surveillance

Uruguayan neighborhood updates residential security with open platform video surveillance
To improve their security parameters and instill a tranquil environment for citizens, Lagos de Carrasco (Carrasco Lakes) residential community invested in a new monitoring system based on video management software from Milestone Systems

The challenge 

The Carrasco Lakes neighborhood in Uruguay, stretching across two islands, wanted to install a video surveillance system to ensure the highest levels of security for its residents. 

The solution 

Milestone XProtect Professional 2017R1 Video Management Software (VMS) and 34 IP cameras manufactured by Hikivision (DS-2CD2042WD-I) and Arecont Vision (AV12275DN-08) were installed by Milestone Partner Foxsys. 

The advantages 

The XProtect video management software comes with an integrated array of alarm (alerts) and mapping features, and helps to minimize the number of necessary personnel while enhancing the capabilities of the current staff. In addition, the HK cameras’ algorithms allow it to cross-track virtual lines, even to the neighborhood’s furthest and most vulnerable entryways. If any of the virtual lines are crossed in the late night or early morning, the system detects and registers it as an alarm event to be analyzed and if necessary responded to. 

The control setup is also convenient and easy for operators to utilize, a fundamental characteristic in the anticipation and detection of potential incidents. 

Located to the east of Uruguay’s capital Montevideo, Lagos de Carrasco stretches across two islands that are roughly 600-800 meters long. It is known for its beautiful houses perched on the lakes’ shores. However, considering the fact that the semi-private residential community can be freely accessed through city streets, the topic of security, from physical to electronic, is of keen interest to its residents. A few years ago, as the neighborhood began to grow, the area’s residents decided to invest in updating its video surveillance system. 

Considering its location and conditions, with certain factors like humidity, electrical currents and the difficulties surrounding cable extensions, the system that was formerly installed deteriorated over time. This lead to a negative impact on the quality of the surveillance images, as well as to the stability of the system in general. 

Lagos de Carrasco worked with Milestone Partner Foxsys to execute the modernization project. Its commercial director, Juan Martín González, explained: “In light of the situational requirements, we decided to install an IP network system that connected to several of the power supply’s points, and featured a wireless connection that stretched across both islands. This was in addition to acquiring new cameras and a video control system in the height of the project.” 

A custom technology upgrade 

The previous system’s cameras, roughly five years old, were removed and replaced with about 34 IP cameras manufactured by HikVision and Arecont Vision.

“We now have bullet-type cameras with both fixed lens and varifocal lens at the access points. In addition, we have omni-directional cameras of varying lens types (based on their application) with four 3-megapixel sensors each,” Juan González states. 

With the goal of combining each of these technologies and their new functions, Lagos de Carrasco chose the video management software XProtect Professional 2017R1 by Milestone Systems. 

For González, another fundamental criteria is managing the bandwidth as the software configuration allows, “given that all of the cameras are IP security cameras and we depend on double monitoring. It’s a big challenge to work with restricted bandwidth, and XProtect Professional allows us to optimize it, lower our consumption in real time and maintain the best recording resolution possible.” 

Surveillance is performed in two ways: from the central neighborhood security office and remotely, from security company BLITZ’s main headquarters. 

Jaime Márquez, director of BLITZ and manager of security at Lagos de Carrasco, adds that even though the previously implemented systems were not of poor quality, they made this update a complex challenge for the operator. 

“With the introduction of Milestone Systems software, we could optimize the concentration of CCTV personnel, immediately observe different incidents and qualify the seriousness of them. What’s more, we’re now able to conduct pre-analyses to prevent potential crime through the identification of people and/or actions,” says Márquez. 

Looking ahead: the project continues 

This initial investment is the first of three stages that the Lagos de Carrasco community has planned – another stage focuses on expanding to the farthest, most western perimeters of the neighborhood. 
“This is a complicated situation, seeing as there have been several intrusions specific to the area. Due to a lot of vegetation and precarious conditions, it faces some larger technical challenges,” González explains.

They are also thinking of potentially adding 20-25 additional cameras. 

The third and final stage involves integrating different video analytics through Milestone Solution Partners. These include “prowling detection methods, identifying trespassers in restricted areas and being able to register them, being able to identify and recognize license plates, as well as establishing alerts for when a specific license plate not belonging to any of the residents has entered the neighborhood. This is the direction we want to go in,” Gonzalez concludes.

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