The government department manages the issuance of ID cards for residents and non-residents, as well as issuance of vehicle registration IDs.
Overview
The government department manages the issuance of ID cards for residents and non-residents, as well as issuance of vehicle registration IDs. The department chose
HID Global for its proven reliability and durable ID card printers/encoders to launch an efficient, robust and secure card issuance solution to provide high-quality ID cards for various requirements.
Products/technologies
Challenges
In order to issue a large number of vehicle registration ID cards, drivers licenses, and resident and non-resident ID cards at its various locations and in a short period of time, the department was looking for a cost effective, yet highly secure and efficient card issuance solution.
There are a number of key selection criteria for the new solution:
Requirements for the solution included its ability to:
- Securely print high quality cards in a short period of time
- Improve levels of customer service and satisfaction
- Quickly issue a large volume of ID cards
- Be easily deployed and managed
HID Global was selected as the preferred vendor based on its ability to meet each of the departments’ requirements, but especially for simplifying the issuance of ID cards without compromising on security. HID Global’s secure card issuance solutions also have a proven track record of being the most reliable and sturdy in the marketplace.
Solutions
The department selected HID Global’s FARGO HDP8500 and DTC4500 card printers/encoders for secure card issuance of over one million ID cards securely and conveniently. HID Global’s FARGO printers/encoders are deployed in over 100 locations, supporting the department’s strategy of rapidly issuing ID cards – within an hour – and significantly improving the customer service provided to its citizens. FARGO DTC4500 printers/encoders are used to issue driver’s licenses, car/vehicle registration, non-resident ID cards, and the FARGO HDP8500 printers/encoders are used to produce ID cards. HID Global partnered with an expert in secure cards issuance solutions in the region. The deployment across 100 locations was successfully completed in one month.
Results
The department now issues approximately 1 million car/vehicle registration ID cards, 400,000 driver’s licenses, 300,000 non-resident ID cards with HID Global’s DTC4500 printer/encoders every year. On average approximately, 100 DTC4500 printers are used to produce 1.7 million driver’s licenses, car/vehicle registration and non-resident cards per year and 100 HDP8500 printers are used to produce ID cards.
Product Adopted:Other