Misako is designing and producing its own collections of bags, suitcases and leather goods. Additional items arrive each week, which are sold online and in more than 200 stores in France, Portugal and Andorra.
Headquartered in Barcelona, Misako was founded in 1998. Misako is designing and producing its own collections of bags, suitcases and leather goods. Additional items arrive each week, which are sold online and in more than 200 stores in France, Portugal and Andorra.
Customer challenge
To improve the performance of the current stores, speed up the international expansion and realize their omnichannel ambitions, Misako was looking for a solution to raise their stock accuracy on item-level. Misako desired to have one single pool of products and know the exact location of each individual item. This would enable Misako to speed up processes and truly integrate the physical stores with their web shops.
Nedap Solution
By using
Nedap's
!D Cloud, Misako is able to raise its stock accuracy to over 98%. Having full transparency of its store stock levels is an essential part of the retailer’s international growth strategy. By raising the stock accuracy on item-level to over 98%, Misako is able to increase the on-shelf availability, improve the DC-to-store replenishment and also improve the speed of their online and Click & Collect orders. In the stores, staff members perform a weekly count using an RFID handheld reader and the !D Cloud app on a mobile device to determine which items are available. !D Cloud then highlights the discrepancies between Misako’s Enterprise Resource Planning (ERP) system and the RFID count. Consequently, the causes of stock differences – through losses or administrative errors – can quickly be identified and dealt with.