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City of Waterloo strengthens security with Aimetis Symphony

City of Waterloo strengthens security with Aimetis Symphony
Waterloo, Canada is a dynamic city with a strong cultural and economic base. Renowned post-secondary institutions, global think tanks, and major high tech companies call Waterloo home.

As part of a city-wide effort to increase security at its public facilities, the City of Waterloo selected Aimetis Symphony for its video management system. As the number of locations, servers, and cameras increased, the security team at the city needed additional assistance in ensuring that the entire system was working without incident. The process of manually checking each camera and server was time consuming as was the process of manually updating software. As a result, software updates were not applied quickly and failed cameras were not known immediately.

The city's Corporate Security & Property Coordinator, Kevin Lobsinger, turned to Aimetis Enterprise Manager (AEM), a cloud-based centralized management tool to reduce his administrative burden. The city is now able to automatically deploy software updates, manage settings and monitor server and camera status through a centralized web-based dashboard.

"AEM has changed how we manage our security at the City of Waterloo. Since using AEM, we no longer spend time each week manually checking if all cameras are recording," said Lobsinger. "AEM has given me peace of mind, knowing that I will be quickly alerted when a camera or server goes down. I no longer worry that we're missing important video surveillance footage due to camera or storage failures. AEM also gives us valuable statistics such as CPU and storage utilization, which allows us to proactively intervene before a failure. AEM has measurably reduced our operating cost and risk."

The City of Waterloo has plans for extensive growth in their security. Centralized management with AEM will be critical for the city in scaling the administration of their multi-site IP video deployment.

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