Recovery Ranch, located in Nashville, Tennessee in the USA, is a special rehabilitation center for clients with addictive disorders, eating or mood disorders, or in need of psychosomatic recovery for an improved quality of life.
Recovery Ranch employs 160 therapists and administrative personnel, serving over 75 clients at a time, with 24/7 care for different treatments; hence, it is a large facility with residents of diverse backgrounds.
Background
Recovery Ranch, located in Nashville, Tennessee in the USA, is a special rehabilitation center for clients with addictive disorders, eating or mood disorders, or in need of psychosomatic recovery for an improved quality of life.
Recovery Ranch employs 160 therapists and administrative personnel, serving over 75 clients at a time, with 24/7 care for different treatments; hence, it is a large facility with residents of diverse backgrounds.
Challenge
The Recovery Ranch campus includes two sites: the main campus with 2 buildings and the new campus with 6 buildings, individually located one mile apart. With their land stretching over 2,000 acres and multiple campuses, it is necessary to have a powerful surveillance system to secure the community and archive records of any incidents that occur.
The two original buildings, dated back to the late 1800s, were not designed with network wiring. Also, they had unstable power quality due to the age of the buildings and the location in the rural area, where bad weather could easily cause a power outage. Therefore, wireless application became very important, and a good mechanism to sustain system power supply was essential too.
Moreover, Recovery Ranch required 16 to 18 cameras installed around the campuses and a system able to store videos for two to three months. Prior to the installation, Recovery Ranch surveyed several video surveillance and DVR solutions, but all lacked advanced management functions and did not have sufficient storage capacity.
Solution
In the end, Recovery Ranch turned to the QNAP® VioStor NVR surveillance system because of its IP-based, robust design and many unique management features. Two units of VioStor NVR VS-6120 Pro+, powered by Dual-core Intel® Atom™ processor, were installed on each campus, monitoring 25 fixed domes and fisheye cameras for state-of-the-art image quality.
“QNAP NVR definitely plays a central role in the video security for Recovery Ranch, as this is a one- stop solution that is well integrated with multiple brands of IP camera and hence, can fulfill very diverse indoor/outdoor monitoring requirements,” said Jeff Chase, IT Manager of Recovery Ranch. “Moreover, the system is very scalable in camera deployment, and with free software updates bringing more features at no cost, which also makes this a future-proof investment for many years to come,” added Chase.
The VS-6120 Pro+ supports high quality H.264, MPEG-4, M-JPEG, and MxPEG recording, and can stream videos efficiently over a wireless network while maintaining high megapixel image quality. Besides, supporting a 6TB single hard drive, the 6-bay VS-6120 Pro+ accommodates up to 36TB large storage capacity to satisfy Recovery Ranch's needs of storing videos for two to three months.
The VS-6120 Pro+ also solves the problem of unexpected power outages caused by the bad weather. With the support for UPS devices, the VS-6120 Pro+ is programmed with USB connected UPS to ensure 24/7 service. Detailed event logs of system warning, network disconnection and the UPS status are also well recorded for diagnosis.
The intelligent video analytics (IVA) function was what the Recovery Ranch favored most. By using the motion detection IVA algorithm in playback mode, the security administrator can set up areas of interest and time frames for the NVR to automatically find events of interest. For example, Recovery Ranch can look for an individual in a specific area or at a certain time of the day. It is overall less-labor-intensive than manually watching each channel at 16 times the normal speed. It is relatively quick to review the day's video, and reviewing evidence is more efficient than ever.
Result
Since the two units of VioStor NVR VS-6120 Pro+ were installed, they have required little maintenance. The Linux-based operating system and RAID storage volume is very robust and stable. At the same time, it is more power efficient than running the VMS server on a PC. Therefore, Recovery Ranch does not have to keep the PC running 100% of the time. With six HDDS installed, it shows power consumption changes from 200W to 43W on average, resulting to up to five times of savings in utility.
“The VS-6120 Pro+ is an easy-to-use and intuitive product, enabling the security administrator to fully utilize the features of the surveillance system. We can spend less time on IT, and more time on running the business”, added Chase.