The ComforFit is a retailer that focuses on casual wear in Bandar Seri Begawan, capital of Brunei. As the popular store's name implies, the chain is focused on value-quality wears and well-designed items, attracting consumers of young generations. ComforFit operations include the casual wears, sportswear and accessories, providing customer satisfaction of unique fashion design, decent quality, and affordable price. ComforFit has about 20 stores engaged in chain operations in Brunei and Malaysia. In order to provide a safe shopping environment for all customers and ensure staff security, ComforFit chose I-VIEW Megapixel cameras for better quality and security effectiveness
Background
The ComforFit is a retailer that focuses on casual wear in Bandar Seri Begawan, capital of Brunei. As the popular store's name implies, the chain is focused on value-quality wears and well-designed items, attracting consumers of young generations. ComforFit operations include the casual wears, sportswear and accessories, providing customer satisfaction of unique fashion design, decent quality, and affordable price. ComforFit has about 20 stores engaged in chain operations in Brunei and Malaysia. In order to provide a safe shopping environment for all customers and ensure staff security, ComforFit chose I-VIEW Megapixel cameras for better quality and security effectiveness.
Challenge
The Company had maintained a CCTV surveillance system in its stores to counter shoplifting and nighttime trespassing. However, the system's performance was not satisfactory. In particular, the picture quality that the CCTV cameras provided was often insufficient to be useful to law enforcement in identifying suspects. For instance, video shot in bright sunlight by cameras installed outdoors was washed out, and low resolution affected the detail that could be captured even when lighting was ideal. Despite the apparent shortcomings in its existing system, the chain was initially reluctant to take the leap to network, digital video cameras from the more familiar analog CCTV cameras. Finally, after I-VIEW had explained the benefits of using network IP camera technology and customize for I-VIEW cameras specifically, ComforFit agreed to a pilot project using one of its stores as a test. Yen, Operation manager at I-VIEW, says the company was so pleased at the huge advance in picture quality that it decided to expand the pilot project to three more stores.
Solution
By working to design a new professional IP surveillance system for ComforFit, a total of 37 I-VIEW cameras were installed in the Store, including 3pcs FE-5MIP 5, 8pcs DM-5MIP530, 4pcs IR-5MIP542, and 1pcs AnyNet-3208 Embedded NVR. All the videos are recorded in I-VIEW witness pro video management software. The whole surveillance system needs to fulfill several conditions such as to cover every single corner of the large areas like warehouse, shipping area and big hallway. The high megapixel resolution of 5 megapixel products including FE-5MIP 5, give clear details of the covered areas and allow users to digitally zoom in for a closer inspection. In order to monitor each entrance, cash counter and customer service center, DM-5MIP530, the 5 megapixel indoor dome camera with f3?9mm digital zoom was the best choice for these scenarios. The superior low light sensitivity of IR-5MIP542 provides excellent picture quality for long dark nights during winter. Besides, the fast and accurate auto focus on Anycam gives huge advantage for easy installation.
Benefit
I-VIEW offers wide varieties of cameras with high picture quality which allow system integrator and end user to choose the most propriety camera types for each installation site and meet their budget. ComforFit enjoys this worry free IP surveillance system as all I-VIEW cameras are fully integrated with witness pro video management software. With FE-5MIP 5, the entire shopping area and the hallway can be easily secured without obstructed view due to its 360 degree panorama view.
The advantage of f3?9mm digital zoom on DM-5MIP530 allows users to zoom in optically zoom in for a closer inspection. The superior low light sensitivity of IR-5MIP542 is the best choice for outdoor environment during winter season.