Mission Responsible for supplying water to 97% of the population in the Federal District, in addition to providing sanitation services to 94% of the inhabitants of the region, CAESB serves 2.17 million people. Due to the need to monitor hundreds of operating points, reservoirs, and water and sewage systems and stations - many of them in remote locations, the company has undergone a process of inte...
Mission
Responsible for supplying water to 97% of the population in the Federal District, in addition to providing sanitation services to 94% of the inhabitants of the region, CAESB serves 2.17 million people. Due to the need to monitor hundreds of operating points, reservoirs, and water and sewage systems and stations - many of them in remote locations, the company has undergone a process of integrating human surveillance with IP video surveillance technology.
Solution
Starting with a service contract for five years, the solution designed by the client, together with Brasilia Seguran?a, through technical advice from their partner Explora, was to implement the new system in the new points of access and corridors of the units selected, as well as in high-traffic areas. PTZ dome cameras were positioned at points of high altitude and visibility. So far, approximately 200 network cameras have been installed.
Result
The project has fulfilled the mission of ensuring the security of CAESB's assets with lower costs and greater efficiency. In January 2008, the company had 35 electronic surveillance points; it currently has 57. “Security costs were too high because we have hundreds of properties. If you consider that each human-manned guard station costs, per month, about $6,362 (while an automated station costs $1,957), image the total volume of that,” points out Cristiano Carvalho, the client's security manager, who has achieved monthly savings of approximately$146,797.
Inside the business
For a technology provider, understanding the client's business can be a rather arduous job, especially in areas of high operational complexity, as is the case with utility companies. Cristiano Carvalho, as CAESB security manager, knows what that means. “Our company has many properties, treatment plants and operating units. Therefore, the challenge was to provide security for these posts, and especially, at a lower cost,” says the executive, summarizing the major theme of the integration of human surveillance with IP technology.
As a service provider of CAESB, Brasilia Seguranca, directed by Explora Consulting, of Brasilia (DF), has worked on the installation of equipment as well as maintenance and system management. All notices and videos arrive in real time at a central monitoring company via air links operated by Explora itself, with the authorization of Anatel (National Telecommunications Agency) to utilize the Multimedia Communication Service (MCS). The images are also monitored locally, in units equipped with electronic surveillance, using the NUUO Surveillance System software.
“The role of Brasilia Seguranca and Explora's consulting has been fundamental, because both companies possess expertise in project development and solutions for specific demands, with extensive experience in the field of security and PMP certification. They have been very helpful in this process,” says Carvalho.
Ongoing process
According to the security manager, CAESB has grown every year, with new operational units, and the posts opened have received electronic surveillance directly. That is, there is no increase in stations with human security. And for the next two or three years, the company must maintain the pace of the operation of capacity expansion.
“The integration of human and electronic security is still in progress. We are studying some posts, because there are some infrastructure issues to be addressed. To install a camera, you need, for example, to install fences at the site,” explains Carvalho. In addition, the company works to strengthen partnerships with public safety agencies in the region, to bring police action closer to the locations where occurrences are registered.