Around 10 on Tuesday night, a few of the cleaning crew did more than just vacuum and dust on the evening tour of duty: they also swiped computer equipment from exhibitors’ booth displays. However, failing to notice that the convention had gathered the best of the security industry meant this was the last time they would be performing that job.
Around 10 on Tuesday night, a few of the cleaning crew did more than just vacuum and dust on the evening tour of duty: they also swiped computer equipment from exhibitors' booth displays. However, failing to notice that the convention had gathered the best of the security industry meant this was the last time they would be performing that job.
At a security trade show, several exhibitors discovered missing electronics on the second morning of the event. Milestone Systems fortunately had a neighboring booth with surveillance cameras set up to demonstrate IP VMS, which recorded the dirty deeds.
“I arrived at our booth early Wednesday morning to get our security systems up and running when I realized the laptop that ran our radar surveillance system was gone; it stored proprietary software from Moog QuickSet. I immediately reported it to the Arata event managers, who contacted the security personnel, as well as the Dallas police. They suggested I ask booths around mine if they were missing anything, so I approached Kevin Gramer from Rimage, who was exhibiting in the Milestone booth. He immediately fired up the Milestone video from an Axis camera that was pointing at hid booth all night. Needless to say, I was more than impressed when he pulled up the video of the two individuals clearly stealing the laptop. Gramer was extremely accommodating, showing me the features of the software, zooming in on the individuals' faces, slowing down the video, rewinding, etc. He burned five CDs for me and I immediately gave Arata services a copy of the video clearly showing the perpetrators in action. The video surveillance helped the Dallas police positively identify them; they were apprehended and we got our laptop back,” stated Trish Logue, Marketing Manager at Moog QuickSet.
Another Milestone solution partner also assisted. The developer of video synopsis solutions called BriefCam used their search facility embedded in the Milestone smart client to review 10 hours of video from the previous night in just minutes, presenting a summary of the culprits' entry and movements with exact time stamps. Rimage then used their surveillance publisher solution to export those sequences directly from the software to DVDs.
The cleaners were greeted when arriving for their night shift rounds, and questioned about the missing electronics. In the face of the video evidence, one of the crew confessed, and agreed to return the missing equipment. To the authority's surprise, however, not only did he produce the purloined laptop and an iPAD, but several bags full of stolen items from another trade show that had taken place weeks earlier. It turned out that several thieves had been carrying out this criminal activity for their own ‘fringe benefits' to the normal night work. Needless to say, they were fired from the cleaning personnel roster immediately, and prosecution for their crimes is in progress.