A transformative biometric solution for Royal Caribbean Cruises

A transformative biometric solution for Royal Caribbean Cruises
Tascent has been selected by Royal Caribbean Cruises to deliver an end-to-end biometric solution utilizing face recognition to streamline the check-in and boarding process for its travelers.

Following an intense, fast-paced development effort and set to go live immediately, the all-new solution will be first utilized with RCL’s groundbreaking Celebrity Edge ship, with the first departure to take place at the newly-opened Terminal 25 in Fort Lauderdale, Florida. To take advantage of Royal Caribbean’s new face recognition-enabled Expedited Arrivals process, passengers can register from the comfort of their own home and then breeze through check-in and boarding upon arrival at the terminal.

To deliver the solution, Tascent developed a fully-customized face recognition device that reflects RCL's brand and vision and engages travelers with a welcoming, intuitive experience. Integrated with Tascent Enterprise Suite and RCL's passenger systems, this enables seamless, “on-the-move” recognition of registered passengers as they arrive for their cruise. In combination, this capability will result in a streamlined, efficient process and personal welcome for travelers.


Product Adopted:
Biometrics
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