Synology backs up Chausson Matériaux stores’ remote monitoring system

Synology backs up Chausson Matériaux stores’ remote monitoring system
Chausson Matériaux is an independent family business established in 1921. As a leading construction materials industry in France, Chausson Matériaux has a total of 350 stores, 57 departments, 6 modern logistics platforms, 33 sites of construction and a total of 3,600 employees.

The challenge

For many years, the Chausson Matériaux stores were vulnerable to theft leading to a huge financial loss. As a security measure, each store was using its own remote service-based alarm system. When an alarm was triggered, a security guard responded to the call. This was an expensive and an outdated system which lead to late responses and assets being stolen.

Chausson Matériaux decided to look for a cost-effective, centralized and flexible security solution that could monitor the entire surveillance system of 350 stores and 2,000 IP cameras across France from their headquarters in Toulouse. Most importantly, they needed a surveillance solution that could help prevent potential robberies from occurring again.

The solution

The main goal of Chausson Matériaux was to deploy the Synology hardware and software solution in all their stores by the end of 2018. To suffice the possible growing needs, they needed a scalable and centralized security system.

To meet the company's requirement, a Synology RackStation RS18017xs+, was chosen to be the host server in the Centralized Management System (CMS) architecture. This rack unit is set up in the headquarters and receives all the camera streams from its 350 stores across France.

Each NAS installed in their stores is managed as a CMS recording server. These units, including DS216j, DS216play, DS218play and DS218j are directly connected to six to eight IP cameras, recording in Full HD and 12 FPS with motion detection configuration. The recording is scheduled 24/24 and 7/7, providing a continuous and full monitoring of their entire business. Besides, each recording server automatically sends the real-time camera stream of 2,000 cameras in low resolution to save bandwidth on the CMS host NAS, RS18017xs+.

Currently, Chausson Matériaux has already deployed more than 100 DiskStations, one per store. More than 100 stores are now secured thanks to Synology and surveillance station. With the scalable surveillance system, the rest of their stores will be equipped with the Synology solution by the end of 2018.

To further monitor the stores, three security guards operate in different shifts at HQ near Toulouse. With the E-map (electronic maps) application on CMS, they have access to the different e-maps displayed on the screen and are able to monitor each of the 350 stores. In case of an intrusion, the guards can quickly and easily detect the exact position of the intruder in a specific store and at a specific time. When a motion detection is triggered, the alert is displayed through a pop-up window, the security guard can directly call the store using IP telephony to connect to a built-in speaker and dissuade the intruder. At the same time, the police are notified. 

"Synology surveillance solution is the best one we've ever had. Thanks to the Centralized Management System (CMS), the management of all 2,000 cameras deployed in 350 stores has never been so easy. It is cost effective and it helps us keep our most valuable products safe," said Benjamin Piumi, IT Manager, Chausson Matériaux.
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