Along the spacious underground passages in Nagoya, you will find dozens of Amano sign boards. Amano started home delivery service for drugs over 100 years ago and transformed their business to a retail chain.
Along the spacious underground passages in Nagoya, you will find dozens of Amano sign boards. Amano started home delivery service for drugs over 100 years ago and transformed their business to a retail chain. To meet ever-changing customers’ needs, Amano further diversified its business to photo printing services, cosmetic shops, convenience stores at hospitals, and pharmacies. They are now running about 30 drugstores, which are located downtown and other places such as airports and hospitals around Nagoya city.
Competition in the industry has been intensified for the past decades. Some of the bigger drugstores have greater distribution channels such as convenience stores and urban supermarkets in downtown areas. Drugstores are stepping up their game to look at technology that will help to improve their store’s performance. Amano recognized the importance of pre-sales marketing data analysis, such as the amount of foot traffic and how much foot traffic led to actual purchase on top of the usual point of purchase data. Amano began looking for security cameras that not only offer security benefits of protecting the store’s assets but also provide analytics-based business intelligence.
“The timing couldn’t have been better. Amano engaged us for this project as they were about to remodel one of their stores. We immediately proposed
Bosch camera and they agreed,” said Mr Michihiro Watanabe from Adsec.
Bosch cameras,
1080P FLEXIDOME IP Indoor 5000 cameras and FLEXIDOME IP starlight 7000 HD were installed to provide an overview of the store. The key factor in selecting these cameras was high quality HD images produced in extreme low-light environments. After the installation, Amano started to monitor their sales floor activity and also used the FLEXIDOME IP starlight 7000 HD built-in Intelligent Video Analytics feature for retail analysis.
According to Mr Michihiro Watanabe, shortly after the Bosch cameras were installed, they received a call from the police that a suspicious person might have passed by the store. Adsec quickly retrieved the video footage from the Bosch cameras and submitted it to the police. The clear image allowed the police to identify the suspects and use it as evidence against them.
Amano is impressed with the fast and efficient process of retrieving the relevant images and commendable clarity of images produced by the Bosch cameras. “Amano is confident of Bosch quality and looks forward to tapping into the full capabilities of the camera functions to develop better merchandising and efficient store operation in the future,” commented Mr. Hideo Niimi, Executive Director of Amano.