Henry’s Wrecker Service is a professional towing service in Washington D.C. with impound lots in seven locations. Henry’s is often targeted with fraudulent claims of damage and/or missing items from vehicles while impounded.
Henry’s Wrecker Service is a professional towing service in Washington D.C. with impound lots in seven locations. Henry’s is often targeted with fraudulent claims of damage and/or missing items from vehicles while impounded. They installed surveillance equipment prior to moving to the cloud, but had difficulty pulling specific footage from each location when needed to protect the business from those fraudulent claims.
Henry’s Wrecker Service decided to move to the cloud with Eagle Eye Networks Security Camera VMS so that they can access footage easily and be able to view all of their locations on one screen. 50 network cameras were installed as part of this project, while Eagle Eye Bridge 304, an on-premise bridge appliance that can support up to 15 high definition IP cameras, was deployed to connect the cameras to the cloud data center. The VMS supports a video retention period of 30 days
Henry’s management team is now able to reliably access video clips from each of their locations from their cell phones. “With Eagle Eye we have been able to minimize the headaches associated with fraudulent claims of damage or missing items that come our way. We can easily pull footage and get that footage to the appropriate parties – and I can do it all from my cell phone.”
Product Adopted:Surveillance Cameras,
Software