Biometrics provides reliable insights to London data center colocation provider

Biometrics provides reliable insights to London data center colocation provider
City Lifeline has been a provider of data center colocation since 1993 and security has always been a top priority. With over 28,000 square feet and capacity for over 600 racks in the heart of London's new Tech City Area, City Lifeline operates to Tier 3 standards of resilience and reliability. An impressive 24 carriers provide data communications to around 90 customers colocated with them.

As a secure provider of shared data center space, City Lifeline needed to ensure they could reliably give their clients insights into the access of each area of their facility as well as provide enhanced levels of physical and data security. With a steady flow of 10-15 authorized visitors per day as well staff on the premises, the swipe cards they were previously using presented a conflict to this mindset – the inherent weakness in swipe cards is that they can be shared, lost, forgotten, borrowed and even stolen. City Lifeline confirmed the need to upgrade their access system to one that relied on the true identity of authorized users. It was the only way to ensure the people, processes and IT system risk management fitted the requirements of the certification.

City Lifeline approached their provider at the time, ACS Systems, to recommend a biometric solution. Using a biometric solution would solve their “who” problem, as an individual's biometrics are completely unique. Implementing biometrics would also position them as a forward-thinking provider. Suprema's world renowned biometric algorithms and superior engineering put Entertech (Suprema's UK operating partner) as a front runner for deploying biometrics.The quality of support from the Entertech team and specifications of specific Suprema biometric readers solidifiedthe deal.

The solution has been in full operation since 2012 and has provided many benefits for City Lifeline including reputation with their current clients, capacity to attract new clients, auditing effectiveness and a return on investment from replacing cards.

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