Eyewitness Surveillance (Eyewitness) announced their new partnership with Young Chevrolet of Dallas, Texas, a recognized leader in the automotive dealership industry. Prior to working with Eyewitness, Young Chevrolet had utilized security guards for years to monitor and secure the 16 acres of land at the dealership and all of their assets. As car dealerships are frequently targeted for theft and damage, Young Chevrolet was in need of a more comprehensive solution in order to better protect its property and assets while finding a better return on the invested dollars. Young Chevrolet selected Eyewitness due to their cost-effective solution that incorporates video surveillance monitoring and operational efficiencies including false claims and car lot damage.
Eyewitness Surveillance (Eyewitness) announced their new partnership with Young Chevrolet of Dallas, Texas, a recognized leader in the automotive dealership industry. Prior to working with Eyewitness, Young Chevrolet had utilized security guards for years to monitor and secure the 16 acres of land at the dealership and all of their assets. As car dealerships are frequently targeted for theft and damage, Young Chevrolet was in need of a more comprehensive solution in order to better protect its property and assets while finding a better return on the invested dollars. Young Chevrolet selected Eyewitness due to their cost-effective solution that incorporates video surveillance monitoring and operational efficiencies including false claims and car lot damage. Additionally, Eyewitness has demonstrated strong quantifiable ROI, customized systems and responses to each dealer’s needs and success in delivering promised security.
Since implementation of Eyewitness’s technology and remote interactive surveillance (which includes over 50 exterior surveillance and around 20 interior cameras to cover the entire acreage of the property) Young Chevrolet has recognized the numerous promised benefits of remote interactive video monitoring solutions. In a short period of time after the system going live as operational, Young has already seen the power of having both proactive surveillance and archived video evidence. Specifically, during the first week of the technology going live at the site, there was an incident in which a customer complained that the rear bumper of their vehicle was missing when they left the dealership. The Young Chevrolet team was able to use Eyewitness’ Service Lane System and the video showed that the bumper was intact. This added feature has quickly proven its worth and allowed the dealership to save money.
“I’m pleased with the quality of the cameras, the company's attentiveness to installation and any ongoing service issues. The surveillance aspect has already saved us $1,000 on a false collision shop claim,” said Keith Young, Owner of Young Chevrolet. “The Eyewitness team is easy to work with, and I’ve felt confident that this transaction has been a sound business decision.” Eyewitness Surveillance recognizes the importance of the Young Chevrolet location both in the Texas market as well as nationally.
“We are excited to be live and working with Keith Young and his team. Working close with engaged management teams like the one at Young drives our innovation and solutions that will benefit other dealers across the country” said Jeff Purtell, VP of sales for Eyewitness. “As we continue to work with local dealers like Young Chevrolet and their management team, our goal is to provide the right solution and solve business issues impacting their bottom line. Auto dealers are key businesses to local economies and employ a large number of people to deliver top notch customer support and sales. We are proud to be part of that ecosystem and to work with our customers to find more efficient ways to operate – making them stronger businesses” said Steve Ward, Midwest Director of Sales for Eyewitness.