Financial institution continues to benefit from Verint banking and finance solutions to advance Security, streamline operations and expedite investigations.
Verint Systems has announced that Texas Dow Employees Credit Union (TDECU) has extended its investment in Verint's comprehensive banking solution across its network of financial branches, ATMs and operation centers. With enabling technology from Verint, TDECU is helping ensure quick access to video data and analytics to monitor operations and expedite investigations, while building more proactive security processes across its organization.
Founded in 1955, TDECU is a not-for-profit financial cooperative with more than 186,000 members and over $2 billion in assets. As the fourth-largest credit union in Texas and the largest in the Houston area, it is committed to providing the highest quality service and offerings to its members through a complete selection of competitive financial solutions and services.
With 56 locations, TDECU leverages a wide array of video surveillance solutions from Verint to support its security and crime prevention initiatives, and to help migrate from an analog to IP infrastructure. Earlier this year, it extended its investment in the Verint EdgeVR, a powerful network video recorder (NVR) that delivers hybrid analog/IP capabilities and a range of analytics to address retail banking and corporate facility needs. Designed for geographically distributed operations, the EdgeVR includes H.264 and MPEG-4 compression options and scalable storage options up to 16 terabytes. Consistent with its open platform design, the solution integrates with various edge devices and systems to deliver high levels of flexibility to customers in the banking market.
“We require technology that keeps pace with our growth,” explains Jason Miles, director of security and investigations, TDECU. “Verint delivers powerful and reliable solutions that are optimized for use in the banking sector. With Verint, we have a solution that is optimized for today's security needs and that can easily scale to meet the demands of tomorrow.”
TDECU also deployed the Verint Vid-Center and Verint Op-Center client software to manage NVR configuration, live and recorded video viewing, and event search. Other capabilities include instant alerts and surveillance analytics, health monitoring and remote system administration. In addition, TDECU is upgrading to Verint IP Cameras at high-traffic locations and will use the high-definition network-based surveillance cameras to better monitor its infrastructure, and protect its members and assets.
“Verint is committed to providing technologies that help customers, like Texas Dow Employees Credit Union, identify and address vulnerabilities proactively and provide solutions that help protect customers, employees and assets,” says Steve Weller, senior vice president and general manager, Verint Video and Situation Intelligence Solutions?. “As a result, these institutions can achieve a higher return on investment while increasing investigations capacity and reducing total cost of ownership.”