To secure the perimeter of its corporate headquarters in Basking Ridge, New Jersey, Avaya deployed the Avigilon high-definition surveillance system to monitor employees and visitors as they enter and exit the parking lots while maintaining an open and welcoming atmosphere
Challenge
To secure the perimeter of its corporate headquarters in Basking Ridge, New Jersey, Avaya deployed the Avigilon high-definition surveillance system to monitor employees and visitors as they enter and exit the parking lots while maintaining an open and welcoming atmosphere.
Solution
Avaya installed 15 Avigilon 5 MP cameras, which are mounted strategically around the campus to monitor traffic. With two workstations set up to display both front and back views of the parking lots, security officers manage the system using the Avigilon Control Center software with High-Definition Stream Management (HDSM) technology and store five terabytes of surveillance data using the Avigilon Network Video Recorder (NVR).
Benefits
The Avigilon system provides a high level view of Avaya's parking lots but can easily zoom in up to 150 feet to see clear details, with an estimated 300% improvement in the ability to see image detail at night. The Avigilon system saved Avaya 75% in costs and security guards can now also work more efficiently and quickly investigate a potential issue to increase response times and deliver improved overall protection.
* 75% cost savings
* 150 foot zoom capability
* Increased campus safety
Avaya Secures Workplace Environment with Avigilon High-Definition Surveillance System
With a focus on product quality and technology innovation, Avaya has developed a reputation for high performing, reliable, and “bulletproof” enterprise communication solutions, including unified communications, contact center, and IP telephony technologies. To secure the workplace and ensure asset protection, Avaya has taken the same approach to security – investing in an equally reliable and ‘bulletproof” surveillance solution to secure the perimeter of its corporate headquarters. To this end, Avaya chose the Avigilon high-definition surveillance system to improve visibility into the company's parking lot around the clock.
Securing an Open Landscape
The Avaya headquarters sits on 25 acres of land in Basking Ridge, New Jersey and is backed by both a wooded tree line and a cemetery. To secure the company's 4 parking lots, Avaya considered a couple of options, including installing gates at all entrances and exits to ensure only authorized access. However, Avaya quickly realized that the cost of hardware, installation, and maintenance was prohibitive. In addition, the company felt that gates would create an unwelcoming look that would detract from the facility's open and friendly atmosphere.
After much thought, Avaya's security team agreed that visibility into the parking lots was the main goal and could be more effectively achieved with a megapixel surveillance solution like the Avigilon high-definition surveillance system.
Improving Visibility of Entire Campus
To help with the selection process and deployment, Avaya turned to the security experts at Advanced Video Surveillance, Inc. (AVS) of Fairfield, New Jersey, who introduced Bill Parkin, senior manager, physical security at Avaya, to the power of Avigilon's HD and megapixel surveillance cameras. AVS and Avigilon set up a demo to illustrate the performance, image clarity, and outstanding functionality of the high-definition surveillance system. But AVS helped Avaya strategically place the cameras throughout the lots for maximum coverage.
To increase visibility of the entire campus, Avaya installed 15 Avigilon 5 megapixel cameras, which are strategically placed to monitor vehicles and individuals who enter and exit the parking lots. AVS consulted Avigilon to ensure all critical areas were covered. With 2 workstations set up to display views of the parking lots, security officers manage the system using Avigilon Control Center software with High-Definition Stream Management and store 5TB of surveillance data using the Avigilon Network Video Recorder. According to security guards, the Avigilon high-definition surveillance system is also very easy to use, with an incredibly friendly user interface.
Detailed Images Day or Night
The new surveillance system had to deliver a wide field of view and provide the ability to digitally zoom in on very specific details to ensure the most identifiable images possible.
The Avaya security team has been extremely impressed with Avigilon's zooming capabilities, as demonstrated by the Avigilon 5 megapixel cameras. The security officers have significantly increased their visibility of the parking lots at night, which allows for more efficient use of patrols.
With a focus on developing reliable, performance-driven communication solutions that improve business processes, Avaya is equally focused on creating an open, yet highly secure work environment for its employees.
Avigilon Helps Solve Hit and Run
“Just five days after installing the system, we received a report of damage to an employee's vehicle,” explains Bill Parkin. “The police were called since our initial investigation indicated that there was a possibility the vehicle was damaged on company property.”
The police officer investigating the incident could match the paint color on the damaged car to the color of another vehicle in the vicinity, but didn't have concrete proof one way or the other,” Parkin searched through saved footage and was able to clearly determine that the damage did not occur on company property. On the Friday before the alleged incident, the plaintiff's car was not damaged, but video of the vehicle entering the parking lot on Monday morning showed the damage – proving that the accident did not occur in the Avaya parking lot. Parkin showed the evidence to the employee and police officer, and the issue was quickly put to rest.
A Cost-effective Surveillance Solution
“The initial investment and installation costs for the gates would have been about 75 % more than the Avigilon solution,” says Parkin. According to Parkin, the gates required many ongoing costs, including coverage for potential damage to employee cars due to possible gate malfunctions. In addition, Parkin believes that employees and visitors would have soon tired of the gates. For Parkin, the Avigilon high-definition surveillance system is a more suitable, less obtrusive, long-term solution.
The Avigilon high-definition surveillance solution has delivered other key benefits as well, including a general improvement in security and better overall protection for employees and visitors. Avaya security guards can also work more efficiently than before. “If we get a call about a possible incident in the parking lot, the guard can zoom into the image for more information and dispatch a mobile guard immediately to check out the situation,” explains Parkin.
A Brighter Future
According to Parkin, deploying the Avigilon solution was also a lot of fun, in fact, Parkin would like to deploy the Avigilon high-definition surveillance solution at other company locations. “With its advanced functionality and superior image quality, I believe Avigilon is in for a lot of growth and a very bright future,” adds Parkin. With a focus on developing reliable, performance-driven communication solutions that improve business processes, Avaya is equally focused on creating an open, yet highly secure work environment for its employees. “With the Avigilon system in place, I am confident we have complete coverage of our parking lots for maximum security,” concludes Parkin.