Tyco Security and Telguard cooperate to expand DSC interactive security services

Tyco Security and Telguard cooperate to expand DSC interactive security services

Tyco Security Products, a division of Tyco, has partnered with Telguard, a division of Telular Corporation, to offer industry-leading interactive service solutions to support its DSC Intrusion Security products.

Tyco Security Products is committed to an interactive future for DSC and all of its intrusion brands. To that end, Tyco Security Products has revised its interactive strategic direction to focus on the continued development and delivery of quality intrusion products which enable our partners to provide the best possible interactive services. Tyco Security Products will be working with multiple interactive service partners going forward to offer our customers product and service excellence and choice.

Under this new strategic direction, Telular is the first interactive service to partner with DSC to offer customers DSC's best-in-class hardware in combination with Telguard's proven, trusted security communications solutions.

As a result, users of DSC's current C24 Interactive offering will migrate, through a transition period, to Telguard's HomeControl offering, via the iControl Networks' OpenHome? software platform. Current C24 Interactive dealers can carry on activating and adding interactive services without disruption until the migration date, but will need to sign on as a Telguard authorized reseller to continue offering interactive services to end users after the migration date. Migration to Telguard HomeControl will allow customers to continue to use interactive services to arm and disarm IMPASSA or PowerSeries security panels, create triggers based on the panels' sensors, support Z-Wave devices, and view live or event driven video. All existing DSC products compatible with interactive services will be available for use with new partners. DSC customers will be able to leverage new cellular service options through the integration of Telguard SIM services into the DSC range of interactive communicators operating through the OpenHome platform.

The migration of C24 Interactive to Telguard HomeControl does not affect users of C24 Communications (Connect 24), only users of the C24 Interactive service.

DSC's role as global industry leader in the development of security solutions, paired with the strengths of interactive security services offered by similar high-calibre partner brands such as Telguard HomeControl Services, are expected to increase DSC's footprint in the interactive space, ensuring customers with additional revenue opportunities and enhanced service standards.

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