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Dutch supermarket chain tackles losses with HD system

Dutch supermarket chain tackles losses with HD system
Albert Heijn Veldhoven, part of the Ahold group of international supermarkets, has rolled out an IP-based HD video surveillance solution comprising of 16-HD cameras and 32-channel NVR, and VMS at its store in Veldhoven, Netherlands, to reduce and prevent shrinkage while improving the overall retail experience. The system installed by technical integrator, Hollander Techniek, within two days is the first Idis plug-and-play HD video surveillance system to be implemented in Netherlands. Like many retailers, Albert Heijn wanted to use video surveillance and recording to limit the impact of shoplifting, deliver on their promise to prevent crime and improve the shopping experience for customers by analysing pedestrian routes and footfall, key factors in the selection of the video surveillance solution.

Albert Heijn Veldhoven, part of the Ahold group of international supermarkets, has rolled out an IP-based HD video surveillance solution comprising of 16-HD cameras and 32-channel NVR, and VMS at its store in Veldhoven, Netherlands, to reduce and prevent shrinkage while improving the overall retail experience. The system installed by technical integrator, Hollander Techniek, within two days is the first Idis plug-and-play HD video surveillance system to be implemented in Netherlands. Like many retailers, Albert Heijn wanted to use video surveillance and recording to limit the impact of shoplifting, deliver on their promise to prevent crime and improve the shopping experience for customers by analysing pedestrian routes and footfall, key factors in the selection of the video surveillance solution.

With 227 franchise stores in the Netherlands, Albert Heijn is renowned for quality and affordable everyday groceries. For over 10 years, Albert Heijn Veldhoven has relied on Idis OEM systems, and when the time came for an upgrade the supermarket security team decided to look into Idis plug-and-play HD video surveillance system.
 
The store surveillance system utilizes multi-spot monitors and a client PC with Idis VMS. The security team is now benefiting from full HD quality that is crucial in the recognition and detection of suspicious behaviour to drive down shrinkage. The security manager and cafeteria is equipped with 42 inch monitors displaying live camera views simultaneously and in real-time to provide a 360-degree view of the entire store.

“The Albert Heijn Veldhoven security team has quickly adjusted with little training, while benefitting from HD picture quality and simultaneous live view and record across multiple cameras,” said Carlo Kuijer, CEO, Benelux, Idis. “This allows the team to support their objectives to prevent and detect crime while improving the overall shopping experience for customers.” The initial reactions from the end-users and the installer was positive and Idis looks forward to working with Albert Heijn to further roll-out the HD video surveillance system across Benelux.

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