The recently remodeled La Suite West, formerly The Hyde Park Hotel in London, deployed a discreet surveillance system consisting of Axis Communications network cameras to upgrade hotel security and blend in with hotel decor. The luxury boutique hotel is the latest minimalist creation of British designer Anouska Hempel. The system was installed by Trident Systems UK, and the products provided by Axis’ distribution partner Anixter.
The recently remodeled La Suite West, formerly The Hyde Park Hotel in London, deployed a discreet surveillance system consisting of Axis Communications network cameras to upgrade hotel security and blend in with hotel decor. The luxury boutique hotel is the latest minimalist creation of British designer Anouska Hempel. The system was installed within budgetary constraints by Trident Systems UK, and the products provided by Axis' distribution partner Anixter.
The design of the hotel meant that discreet surveillance was essential and therefore the hotel wanted to upgrade its security system to reflect this. As well as being discreet, the solution needed to produce high-quality images and offer the ability to monitor video streams both on and off-site.
La Suite West has worked with Axis partner, Trident for a number of years to specify and manage the hotel chain's telecoms, networks, security and video surveillance system. The hotel specified IP surveillance cameras and chose discreet fixed dome, recessed-mount fixed dome and HD dome with remote focus and zoom. The HD dome met the high specification required by the hotel, whilst also keeping within budgetary constraints. The system provided discreet surveillance with added monitoring functions, including HD quality images, multi-view streaming and P-Iris.
The system has been flexibly designed to provide numerous benefits to the hotel including, remote access and viewing in real-time, night surveillance, the ability to e-mail images and remote monitoring via smartphones. The discreet but effectively installed cameras are utilized to monitor staff movements and ensure quality control. It has allowed hotel management to have greater control and monitor all of the hotel's operations. It has also been a valuable tool for the food and beverage department as it has been able to use the footage to monitor the kitchen and restaurant floors. An unexpected additional benefit of the system is that it has assisted staff training and allowed the hotel to further improve customer service.
"I didn't realize just how much I had in one system,” said Meir Abutbul, Director of La Suite West. “There are many features and layers and the footage can be analyzed in various different ways.”
“We continue to work with large and small hotel chains across the globe, assisting them with the transition from legacy analog CCTV systems, demonstrating the plethora of benefits with IP-based security systems and helping them strike the delicate balance between the need for effective security measures and the high expectations of their guests,” said Atul Rajput, Regional Director, Northern Europe, Axis. “Hoteliers are really starting to appreciate that IP video surveillance based on open platform standards, offers endless possibilities for integrating into third-party analytic applications that focus on improving business efficiency and performance.”
“For example, IP cameras that have embedded people-counting analytics can allow hoteliers to measure hourly traffic levels and evaluate performance across the whole chain, which is particularly relevant to those hotels that offer public access to their bars, restaurants, shops or fitness centers,” explained Rajput. “The ultra-discreet system provides the hotel with the control it needs to meet future security requirements that is notoriously difficult with analog CCTV systems and allows staff to deliver best practice and provide a safe and secure environment to all hotel guests.”