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How VoIP can enhance customer experience in banking
In the banking sector, customer experience is king. As banks are opening more and more branches across the globe, providing great customer e...
Editor / Provider: William Pao, a&s International | Updated: 2018 / 2 / 27

Identiv launches global services to drive customer success
Identiv launched Identiv Global Services (IGS), with a comprehensive catalog of end-to-end services that facilitates customer success and dr...
Editor / Provider: Identiv | Updated: 2018 / 2 / 26

Companies use natural language processing to create customized voice assistant experience
Growing number of businesses are adopting natural language processing (NLP), the technology that underlies virtual assistants, to create a m...
Editor / Provider: John Liu | Updated: 2018 / 2 / 23

Consumer spending via voice assistant to increase six-fold in three years: Report
Voice assistants will become a dominant mode of consumer interaction over the next three years, with shoppers who use the technology willing...
Editor / Provider: John Liu | Updated: 2018 / 2 / 23

NEC’s facial recognition system elevates customer experience at OCBC Bank
NEC Asia Pacific and NEC Corporation announced the successful testing and roll-out of a facial recognition system at OCBC Bank's Holland Vil...
Editor / Provider: NEC Corporation | Updated: 2018 / 2 / 14

Avigilon and Megabangna Shopping Centre: a large-scale retail security solution
Southeast Asia's diverse mall scene offers unique shopping experiences for tourists as well as locals, with high-end boutiques to one-of-a-k...
Editor / Provider: Avigilon | Updated: 2018 / 2 / 13

Allegion finalizes acquisition of commercial door manufacturer QMI
Allegion, a global security products and solutions provider, has agreed to acquire Qatar Metal Industries (QMI) through one of its subsidiar...
Editor / Provider: Allegion | Updated: 2018 / 2 / 6

Jimmy Treuting named SVP Sales and Marketing for ADT Cybersecurity
ADT, a provider of security and automation solutions for homes and businesses in North America, announced that it has hired Jimmy Treuting t...
Editor / Provider: ADT | Updated: 2018 / 2 / 6

Essence works with the Google Assistant to deliver voice-activated IoT control
Essence has announced that its WeR@Home technology has been integrated with the Google Assistant, allowing WeR@Home customers to use the Goo...
Editor / Provider: Samantha Shen | Updated: 2018 / 2 / 6

ISONAS delivers record breaking success in 2017; announces expansion in 2018
ISONAS, a Pure IP access control system manufacturer, announced that the company will continue to expand its team in 2018. ...
Editor / Provider: ISONAS | Updated: 2018 / 2 / 1

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