Benghazi Children's Hospital uses AIoT to develop a connected healthcare ecosystem

After a major refurbishment, Benghazi Children's Hospital in Libya is preparing to deliver a safer, more connected, and more efficient healthcare experience. By adopting Hikvision's AIoT (AI-powered Internet of Things) technologies, the hospital is enhancing patient care, strengthening communication, supporting medical education, and improving operational efficiency throughout the facility.
 
For more than four decades, Benghazi Children's Hospital has served local communities and families. Covering approximately 11,300 m², the hospital supports a wide range of inpatient and outpatient services. Its recent refurbishment—the first in over 40 years—was more than a maintenance project. The hospital set ambitious goals to modernize the environment, aiming for an 80% improvement in patient satisfaction, response times, and interdepartmental communication.
 
To support these objectives, the hospital has been working with the national distributor Al Motaheda to deploy an integrated Hikvision smart healthcare solution spanning patient communication, medical education, and fire protection.
 

Smarter nurse call and communication systems built around patient care

When a patient needs help, every second matters. To help caregivers respond quickly and efficiently, Benghazi Children's Hospital has deployed Hikvision's Nurse Call System across its two inpatient departments: the Observation Department and the Gastroenteritis Department.
 
At 11 ward entrances, Doorway Terminals and LED indicators have been installed. Now, when a patient calls, room number and bed information will immediately appear in the corridor, helping nursing staff identify where assistance is needed.
 
A Nurse Station has been located between the two departments. From a single point, staff will be able to receive, prioritize, and respond to requests from all 11 wards, helping improve efficiency while ensuring patients receive timely attention.
 
 
Beyond the nurse call system, the hospital also wants to strengthen communication between departments.

• 40 SIP Phones have been installed across examination rooms, operating rooms, labs, and offices, to keep every department connected for day-to-day coordination.
• 37 Ceiling Speakers will deliver routine announcements, visitor guidance, and emergency notifications.
• 26 Ceiling Access Points will provide hospital-wide wireless connectivity, supporting staff communications, connected devices, and future digital healthcare applications.

 
Together, these systems have are creating a more connected healthcare environment where information reaches the right people at the right time. Hospital management expects the solution to play a key role in improving patient satisfaction while significantly reducing response times once the facility becomes fully operational.
 

Expanding medical education beyond the operating room

As a teaching hospital, Benghazi Children's Hospital also places strong emphasis on clinical education. However, limited space inside operating rooms can make it difficult for large groups of students to observe procedures firsthand. To address this challenge, the hospital has deployed a Live Surgery Broadcasting System built around the Hikvision Video Cart.
 
 
This is a mobile unit that can be moved between all four operating rooms as needed. With appropriate patient consent and in accordance with hospital policies, it captures high-quality video and audio that can be transmitted live to a dedicated training hall. This will allow more medical students to observe operations without disrupting clinical activities or overcrowding operating rooms.
 
In addition to live viewing, surgical procedures can – again, with consent – be recorded and stored for future training purposes. This will enable educators to build a growing library of teaching materials while giving more students access to practical clinical learning experiences.
 

Comprehensive fire protection for a safer hospital

Fire safety has also been addressed by installing a comprehensive Hikvision fire protection solution. The system enables early fire detection, rapid alert distribution, and centralized emergency management.

• 203 Smoke Detectors cover every area of the building, from operating rooms to waiting areas to staff rooms.
• 24 Audible and Visual Alarms, and Manual Call Points have been placed at the ends of corridors and near all exits, where people moving toward evacuation routes will find them.
• A Fire Alarm Control Panel at the main reception provides centralized monitoring and control. A microphone at the same location will allow staff to broadcast live evacuation instructions to the entire hospital should it be needed.

 
Together, these capabilities help ensure faster response during emergencies while supporting a safer environment for patients, visitors, and staff.
 
 

A new benchmark for pediatric healthcare in the region

Although the hospital has not yet officially opened following its refurbishment, feedback from hospital management and medical staff has been highly positive. As Taha Grgom, Project Manager at the Hospital put it: "The nurse call system will help us respond to patients more quickly, while the live surgery broadcasting system will open new possibilities for medical education. Together, these technologies are helping us build a more connected and efficient hospital."
 
As Benghazi Children's Hospital prepares to welcome its first patients, it stands as a powerful example of how AIoT technologies can support better care, stronger collaboration, safer operations, and more effective medical education. More importantly, it shows what Tech for Good can mean in practice—using technology to make a meaningful difference where it matters most and help every child receive the care they deserve.